QUALITY ASSURANCE MANAGER Fort Worth, TX

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Unless specifically stated otherwise this role isOn-Site at the location detailed in the job post.


Summary

The Quality Assurance Manager is responsible for developing implementing and maintaining quality management systems and compliance programs that ensure organizational adherence to regulatory requirements industry standards customer expectations and company policies. This role leads continuous improvement initiatives oversees audits and inspections manages corrective and preventive actions and promotes a culture of quality and compliance throughout the organization.



Essential Duties and Responsibilities

Working Conditions and Travel Requirements

This position offers remote work flexibility with the ability to work remotely on a regular basis while maintaining availability for on-site meetings audits inspections training sessions and business needs as required.

Candidates must have the ability to effectively manage responsibilities in a remote environment while maintaining collaboration with cross-functional teams.

Travel may be required based on business needs including visits to operational sites customer locations regulatory agencies vendor facilities audits inspections training events and company meetings.

Travel frequency will vary depending on organizational priorities and compliance requirements and may range from occasional to moderate throughout the year.

Must possess a valid drivers license and be able to travel by automobile and commercial air transportation when required.

Quality Management

Effectively lead influence and manage quality and compliance initiatives in both remote and on-site environments.

Develop implement and maintain quality assurance policies procedures and standards.

Monitor and evaluate operational processes to ensure consistent quality performance.

Establish key quality metrics and reporting mechanisms.

Lead root cause analysis investigations and implement corrective and preventive actions (CAPA).

Drive continuous improvement initiatives to enhance product service and process quality.

Review and approve quality documentation specifications and records.

Audits and Inspections

Plan coordinate and conduct internal quality and compliance audits.

Prepare for and support external audits customer audits and regulatory inspections.

Track audit findings and ensure timely resolution of corrective actions.

Maintain audit records and documentation in accordance with established requirements.

Training and Development

Develop and deliver quality and compliance training programs.

Educate employees on regulatory requirements quality standards and company policies.

Foster a culture of accountability quality and continuous improvement.

Reporting and Documentation

Prepare regular reports on quality performance compliance status audit results and improvement initiatives.

Maintain accurate and complete records required by regulatory agencies and company policies.

Present findings and recommendations to senior management.



Leadership

Lead and mentor Service team members while working with PTA location managers

Collaborate cross-functionally with Operations Sales (Commercial) Legal and other departments as required.

Support strategic initiatives related to organizational excellence and risk management.
Additional Qualifications/Responsibilities
Qualifications

Experience

10 years of experience in quality assurance compliance auditing or operational excellence.

Experience managing regulatory compliance programs and audit activities.

Knowledge Skills and Abilities

Strong understanding of quality management principles and compliance frameworks.

Knowledge of applicable regulatory requirements and industry standards.

Excellent analytical and problem-solving skills.

Strong organizational and project management abilities.

Exceptional communication and presentation skills.

Ability to influence and collaborate across all levels of the organization.

Proficiency with Microsoft Office Suite and quality/compliance management systems.

Working Conditions

Office and operational environment.

Periodic travel may be required for inspections investigations and training activities.

Ability to manage multiple priorities and meet critical deadlines.

Core Competencies

Integrity and ethical decision-making

Strategic thinking

Leadership and team development

Risk assessment and mitigation

Communication and relationship management