Quality Assurance and Documentation Manager
Job Location:
New York City, NY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We are looking for an experienced Quality and Documentation Manager to oversee quality assurance and contractual document control for a large and complex automated photo enforcement program. This manager level role ensures that contract requirements are fully traceable through implementation field deployment and ongoing operations while maintaining strong control of all contractual and technical documentation.
This position serves as a central point of ownership for quality oversight requirements traceability field installation quality review and electronic document management. The goal is to ensure compliance audit readiness and consistent operational performance across programs.
Key Responsibilities
Quality and Program Implementation
Lead quality management activities during contract implementation and system deployment
Develop and maintain Requirements Traceability Matrices to confirm all contractual technical and regulatory requirements are addressed
Oversee quality review of field installations to ensure deployments meet contractual and technical standards
Conduct quality audits of field work documentation and deliverables
Identify document and track quality issues through resolution
Support internal and external audits and compliance reviews
Partner with engineering operations field teams and program management to support continuous quality improvement
Contractual Documentation and Content Management
Serve as Content Manager for all contractual and program documentation
Own the full lifecycle of contractual deliverables including
- Submission timing and milestone tracking
- Approval coordination across stakeholders
- Version control and change tracking
- Archiving and retention
- Audit readiness
Ensure documentation aligns with contract requirements and approved baselines
Maintain configuration control of technical and operational documents
. Electronic Document Management using SharePoint
Function as process owner for the organizations SharePoint based electronic document management system
Design maintain and improve SharePoint libraries workflows and permissions
Establish and enforce document naming conventions metadata standards and folder structures
Manage document review and approval workflows
Train team members on document management processes and best practices
Ensure documentation is secure accessible and audit ready
Cross Functional Coordination
Work closely with Program Managers Engineering Field Operations and Compliance teams
Support planning and scheduling of contract deliverables
Assist with customer facing documentation and formal submittals
Provide documentation and quality input for change management processes
Required Qualifications
Bachelors degree in engineering Quality Business Technical Communications or a related field or equivalent experience
At least five years of experience in
- Quality management or quality assurance
- Contract implementation or delivery of large technical programs
- Document control or configuration management
Strong experience with requirements traceability and contract compliance
Direct experience using SharePoint as an electronic document management system
Experience managing document version control approval workflows and audit trails
Strong organizational skills and attention to detail
Ability to manage multiple deliverables and deadlines at the same time
Strong written and verbal communication skills
Preferred Qualifications
Experience with automated photo enforcement traffic systems intelligent transportation systems or similar public sector technology programs
Familiarity with field equipment installation and technical deployment environments
Knowledge of quality standards or quality management system principles
Background in technical writing or development of formal documentation
Experience supporting government or municipal contracts
Compensation: $170-$190K
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability optimize and align work focus on the customer and cultivate innovation.
- Do Whats Right. We champion integrity and good character. Our team members model ethical behavior demonstrate good judgment and are courageous.
- Choose Courage Over Comfort. We lean into the conversations decisions and actions that move the business forward even when they feel uncomfortable. We challenge assumptions address issues early and prioritize progress over ease.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate value differences think and act globally foster an engaging work environment and recognize and develop others.
With your explicit consent which you provided as part of the application process we will retain candidate personal data solely for the business purpose for which it was no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.
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Required Experience:
Manager
About Company
Verra Mobility is a global leader in safe mobility technologies, offering smart transportation solutions to help communities move safely and efficiently.
