QMHS, Case Manager

• In conjunction with the supervisor prepares and reviews periodically an individualized service plan with the patient and assists the patient/service providers in achieving service plan objectives. Revises service plan with the patient at annual reviews and as care needs changed.

• Possesses knowledge of community resources and coordinates all needed referrals for residential financial vocational psychiatric educational health and counseling needs. Represents MHS to the community caregivers citizens and community leaders explaining MHS policies.

• Collects patient collateral information from involved providers such as physicians hospitals private practitioners Court officials and other care givers.

• With the patient identifies and prioritizes problems needs and opportunities so that level of assistance can be determined.

• Charts patients progress in their clinical record and completes all paperwork necessary by MHS policy for professional administrative financial and evaluative purposes of monitoring clinical care and of assuring efficient and effective agency operations. Ensures that the needed release forms are signed and correct.

• Maintains a professional relationship and provides face to face contacts with patients regardless of service environment (e.g. residential inpatient).

• Screens for pain and encourages patient to follow up with a health care provider of their choice.

• Delivers mobile services which are community based.

• Engages in outreach problem solving advocating crisis intervention skills training.

• In consultation with supervisor addresses urgent needs such as stabilization medication homicidal and suicidal behaviors by assisting the patient in accessing appropriate intervention.

• Presents patient cases for review with team and/or supervisor.

• Consults with other providers and community caregivers to strengthen and coordinate social intervention programming. Identifies deficits in community resources and forwards them to supervisor.

• Is responsible to deliver the number of units of service budgeted by the Vice President in order to assure the fiscal viability of MHS.

• Participates in quality improvement activities when appropriate.

• Actively assesses patients for crisis stabilization and intervenes during signs of crisis utilizing de-escalation techniques and crisis management skills.

• Assist patients with entitlements.

• Follows all universal precautions for safety infection control and follows all state federal and joint commission health and safety standards.
• Treats patients and family with dignity and respect at all times and holds all patient information in the strictest confidence.
• Adhere to professional standards policies and procedures federal state and local requirements and Joint Commission standards including National Patient Safety Goals. Presents a positive image of MHSCC to other community agencies caregivers and citizens
• Completes all MHS required education and training including initial agency orientation mandatory trainings and educations and up keep of all required certifications and licensure as required by state federal and regulatory requirements.
• Demonstrates organizational stewardship and exemplifies the mission vision and values of MHS.
• Performs other job-related tasks as assigned

• High School diploma or equivalent with 3 years experience in mental/behavioral health (required) OR--
• Associate or bachelors degree in a social/human services related field (preferred)
• Experience with SUD/Dual Diagnosis preferred

• Valid OH drivers license valid auto-insurance and be able to meet the MHS liability insurance standards
• CDCA/LCDC (Preferred)
• Ability to be credentialed as a QMHS within 30 days of hiring
• NVCI
• CPR(BLS)/First Aid

Required Experience:

Manager