QCS Resident Field Service Technician-De Pere, WI

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

In this role you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

The work model for the role is: onsite at customer site.

This role is contributing to the Process Automation Process Industries division in the DePere WI or Green Bay WI area.

Primary Responsibilities:

• Working with the customer (while on-site) to identify opportunities to improve the customers operations and eliminate pain points. Focus is on ABB Quality Control Systems (QCS).

• Performing field service tasks identifying technical issues and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.

• Preparing material lists needed for service activity and ensuring that all materials parts and equipment are available and of appropriate quality for service activities.

• Acting as trainer when needed for field service associates and customers.

Requirements:

• Associates degree in a related field and 5 years of electrical/electronics instrumentation or process control related work/military experience required. Or HS diploma/GED and 7 years of related work/military experience required.

• Ability to use electrical test equipment such as voltmeters or aptitude including a basic understanding of electrical theory and electrical safety.

• Ability to read electrical drawings and utilize for troubleshooting electrical systems and ability to diagnose malfunctioning electrical systems up to 240 VAC/870 VDC and perform preventive maintenance using electrical test equipment. Can identify voltage systems that are above the level 240 VAC/870 VDC.

• Basic understanding of the paper making process and process controls a plus.

• Exposure to DCS programming and troubleshooting is beneficial.

• Travel up to 25% maybe required for training and assisting other sites.

• Candidates must already have a work authorization that would permit them to work for ABB in the US.

We empower you to take the lead share bold ideas and shape real outcomes. Youll grow through hands-on experience mentorship and learning that fits your goals. Here your work doesnt just matter it moves things forward

Whats in it for you

We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.

More About Us

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

excludes ABB E-mobility Athens union Puerto Rico

Go to and click on Candidate/Guest to learn more

Health Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D 100% employee paid up to maximums

• Short Term Disability up to 26 weeks Company paid

• Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.

• Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance

• Parental Leave up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

Contribute to a collective vision. This is where progress takes flight teams turn ideas into impact and we define whats next. Run What Runs the World.

#ABBCareers

#RunwithABB

Building a cleaner smarter future takes all kinds of minds: the curious the courageous and the creative. Thats why we welcome people from all backgrounds and experiences.

Ready to make an impact

Apply today or visit to learn more about the impact of our solutions across the globe.