QA Manual Tester

Title: QA Manual Tester

Location: Salt Lake City UT

Duration: 6 Months

Role Summary:
This role is responsible for validating and testing insurance carrier products and workflows configured within the FireLight platform for clients. The position ensures that insurance products e-applications workflows forms suitability checks and integrations function accurately and comply with carrier broker-dealer FINRA and regulatory requirements before being released to advisors and operations teams. The role primarily focuses on manual functional testing workflow validation regression testing UAT coordination and production support for FireLight implementations and enhancements.

Key Responsibilities:

Product & Workflow Testing:

Perform end-to-end manual testing of insurance carrier products configured in FireLight including:

• Annuities (fixed indexed variable)
• Life insurance products
• E - Applications and submission workflows
• Suitability and compliance workflows
• eSignature and document generation processes
• Validate product rules rate tables riders disclosures forms and underwriting workflows.
• Execute functional regression integration and user acceptance testing (UAT) for new product launches enhancements and production changes.

Test Planning & Execution:

• Create and maintain: Test Plans Test Scenarios Test Cases Test Scripts Defect Reports UAT Documentation.
• Validate In-Good-Order (IGO) submissions and ensure downstream processing accuracy.
• Coordinate testing cycles with business analysts operations teams compliance teams carriers and developers.

Defect Management & Troubleshooting:

• Identify document and track defects through resolution.
• Perform root cause analysis for workflow failures incorrect validations form issues and integration problems.
• Support production issue triage and provide QA validation for fixes and patches.

Compliance & Regulatory Validation:

• Validate FINRA broker-dealer and carrier compliance requirements within FireLight workflows.
• Ensure suitability rules disclosures state forms and audit requirements are functioning correctly.
• Verify access controls workflow approvals and document retention behaviors where applicable.

Integration & Data Validation:

• Validate integrations between FireLight and Carrier systems CRM platforms Document management systems eSignature providers APIs and downstream operational systems
• Perform API and data validation testing using tools such as Postman and SQL queries where applicable.

Collaboration & Documentation:

• Work closely with: Product Configuration Teams Business Analysts Compliance Teams Operations Teams Carrier Partners Development Teams Hexure Support Teams.
• Maintain QA documentation release validation records and test evidence for audit and compliance purposes.

Required Skills & Experience:

• Strong understanding of insurance products especially: Fixed annuities Indexed annuities Variable annuities Life insurance products
• Hands-on experience with: FireLight platform (preferred) or similar insurance platforms and eApplication systems
• Experience in: Manual functional testing Regression testing UAT coordination Workflow testing Integration testing
• Familiarity with: Insurance new business processes Broker-dealer operations FINRA compliance and suitability workflows
• Experience with: JIRA / Azure DevOps / ALM tools SQL validation API testing tools such as Postman
• Strong analytical troubleshooting and attention-to-detail skills.
• Ability to manage multiple testing cycles and carrier implementations simultaneously.

Nice to Have:

Prior experience at: NFS/Fidelity LPL Insurance Carriers Insurance Distribution Firms Broker-Dealers.

Exposure to: Automation Testing Tools Selenium Power Automate Insurance Workflow Platforms. Familiarity with Agile/Scrum delivery models.

Key Skills: QA Manual Testing Annuities Insurance API UAT