PUC TAS1 A4 SC2 LT

Job Title: IT Support Specialist - Hybrid
Duration (Contract): 12 Months
Client Location: Harrisburg PA

Location Preference: Hybrid

Job Description:

As an IT Support Specialist you will be required to provide general technology support respond to and implement support tickets assist documenting and managing incidents and vulnerabilities perform network monitoring and reporting and ensure compliance with regulatory guidelines and policies. The ideal candidate should be capable of working collaboratively between teams while also demonstrating the ability to work independently with minimal supervision.

Required Skills Experiences Education and Competencies:

• Experience in information security related support
• Experience in helpdesk related support
• Ability to communicate effectively orally and in writing
• Ability to collaborate with peers between teams and stakeholders
• Experience with Microsoft server and workstation operating systems
• Experience with Microsoft O365 products
• Experience with incident reporting and support ticketing systems
• Experience with network and computer security testing tools
• Experience reading and interpreting security logs and reports
• Knowledge of industry standards and best practices of information security
• Knowledge of business process analysis methods
• Responds promptly to technical system and/or emergency issues when contacted outside of scheduled work hours remotely or in person as needed
• Perform related work as required
• Strong problem-solving and critical thinking skills
• Stays up to date with cybersecurity trends and risks
• Experience working with Tenable and Splunk
• Excellent communication and collaboration skills
• Ability to quickly adapt to changing priorities and technologies
• Associates degree or current certifications within information technology.

The hourly range for roles of this nature are $30.00 to $40.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.