Public Sector Program Manager
Reston, VA - USA
Job Summary
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Team Overview
The Public Sector Program Manager supports sales operations and public sector business activities by coordinating onboarding documentation reporting compliance support and operational guidance. The role will work closely with sales teams internal stakeholders and cross-functional partners to ensure requests are handled accurately efficiently and with a strong sense of urgency. The role reports to the Sr Director of Strategic Operations. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview and Core Responsibilities
- Support customer and partner onboarding activities including membership credentialing contract documentation vendor form completion and operational guidance for sales teams.
- Pull reports gather data on meaningful business metrics support data accuracy and track information for internal stakeholders.
- Provide custom invoice delivery and monitor compliance requirements for public sector customers.
- Coordinate external meetings special events travel booking and other administrative tasks as needed.
- Contribute to cross-functional initiatives focused on implementing government compliance requirements.
- Manage work with urgency accuracy sound judgment and a proactive approach to process improvement.
Required Knowledge and Experiences
- 3-5 years of experience supporting public sector contracting government customer onboarding or government sales operations.
- Bachelors degree or equivalent experience.
- Working knowledge of federal state local municipal education and third-party government contract workflows including RFP/RFQ support purchase orders statements of work master agreements participating addenda contract amendments and renewals.
- Experience supporting contract documentation representations and certifications vendor forms customer credentialing public sector questionnaires and related compliance documentation.
- Ability to identify and route government contract requirements that may require Legal Compliance Information Security Pricing Finance Billing or senior leadership review including non-standard terms audit rights security requirements preferential pricing liquidated damages penalties or other elevated approval triggers.
- Familiarity with public sector compliance concepts such as government procurement rules flow-down requirements audit rights records retention data security obligations background check requirements cybersecurity frameworks and customer-specific invoicing requirements.
- Ability to support custom invoice delivery customer billing coordination and public sector payment requirements including portal-based invoicing and customer-specific billing instructions.
- Strong attention to detail and ability to review documents for completeness consistency required approvals signatures pricing support and operational readiness.
- Eligibility for U.S. Security Clearance.
Required Technical Skills
- Experience using Salesforce or similar CRM tools to track opportunities contract status onboarding milestones enablement requests customer documentation and reporting metrics.
- Proficiency in Microsoft Outlook Excel Word PowerPoint and Adobe Acrobat for document management reporting form completion and stakeholder communication.
Benefits that support every part of your life:
At TransUnion we design benefits to help youfeel well do well and plan wellfrom day one.
For Your Health: Enjoyday-one eligibilityfor medical dental and vision coverage plus supplemental plan options. Spousal domestic partner and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.
For Your Protection: Weve got your back withcompanypaid basic life and AD&D optionalvoluntary life and AD&Dfor you and your family andshort and longterm disability. You can also opt into alegal planpet insurance andtravel accident coverage.
For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support were here for every chapter. AccessDependent Care FSA for possibility of an employer match a andup to 12 weeks of paid parental leavewith eligibility for a thoughtful gradual return.
For Your Future: Build toward whats next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resourcescareer coaching and optionallongterm care insuranceto plan confidently.
For You: Grow and recharge withtuition reimbursementflexible time off for exempt employees or paid time off for nonexempt employees up to 12 paid holidays per year commuter benefits employeediscountscharitable gift matching andpaid volunteer time off plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access24/7 supportincluding professionaltherapycoaching and emotional wellbeing programs alongside guided meditation and resources that supportphysical mental social and financial wellness.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
TransUnion Overview:
At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.
TransUnions Internal Job Title:
Consultant Sales OperationsCompany:
TransUnion LLCRequired Experience:
IC
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more