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Public Safety Officer I

Tufts Medicine


Job Location:

Melrose, NY - USA

Monthly Salary: $ 21 - 26
Posted: 11 July 2026 (30+ days ago)
Application Deadline: 8 October 2026
Vacancies: 1 Vacancy

Job Summary

Melrose/Wakefield Hospital part of the Tufts Medicine system has been offering the highest quality and accessible healthcare to the local community for over 130 years. With two hospital campuses Level III Trauma Center Level III Special Care Nursery Breast Health Center Cardiovascular Center and over 20 locations and 50 specialties Melrose/Wakefield Hospital offers many opportunities to grow your career.

Job Profile Summary

This role focuses on preventing workplace accidents and promotes health and safety awareness and education to individuals within the organization. In addition this role focuses on performing the following Associate Safety related duties: Prevents workplace accidents and promotes health and safety awareness and education for employees. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design implementation or delivery of processes programs and policies using specialized knowledge and skills typically acquired through advanced education. An entry level role that applies broad theoretical job knowledge typically obtained through advanced education. May require the following proficiency: work is closely supervised problems faced are not typically difficult or complex and explains facts policies and practices related to job area.

Job Overview

Under general supervision of the supervisor this position performs all duties and responsibilities related to the day-to-day protection and security of hospital assets and information as well as the safety of all persons on hospital property. Conduct proactive patrols of all hospital buildings and grounds: preventing fire theft vandalism illegal entry and bodily harm to patients visitors and staff. Serve as immediate and first responder to crisis situations on a daily basis and document all safety and security incidents in accordance with department policies and procedures.

Hours: Full-time 40 hours weekly Day shift. Includes every other weekend and holiday rotation requirement.

Location: Melrose/Wakefield Hospital - 585 Lebanon St Melrose MA 02176.

What We Offer:

Competitive salaries & benefits that start on day one!
403(b) retirement plan with hospitalmatch
Opportunities for growth
Tuition reimbursement

Free Parking

Minimum Qualifications:

1. High school diploma or equivalent.

2. Valid state issued drivers license.

Preferred Qualifications:

1. Graduate of an approved law enforcement training program or Police Academy.

2. Associates degree in Criminal Justice or related area.

3. Experience in military security or police.

4. Security or first responder certifications such as CPR/AED CPI NCI AVADE MOAB MDTS Stop the Bleed or Nasal Naloxone Certifications.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Performs basic public safety and security duties such as conducting internal and external patrols of all facilities and grounds responding to and reporting on both routine and emergency calls for service building alarms restraining violent patients and/or visitors; monitors assigned area for suspicious activity and screens vendors and visitors entering the facility.

2. Provides escorts to patients visitors staff and others in conformance with established procedures.

3. Identifies security vulnerabilities safety hazards and violations of Hospital policy. Takes immediate correction action to mitigate the vulnerability or hazard if possible. Collaborates with other departments to either mitigate or resolve if warranted. Reports deficiencies to Supervisor and documents via an incident report or work order for follow up and resolution.

4. Take proper actions during patient crisis interventions to achieve the safest possible outcomes for patients employees security officers and others using the least invasive measures possible.

5. Assures that all employees and other appropriate members of the Hospital community are in possession of a Hospital identification badge and that it is clearly visible. Consistently engages all individuals without visible identification in an appropriate and courteous manner.

6. Grants access to locked areas and buildings to authorized staff in possession of a Hospital identification badge. Restricts access to those individuals who have no authorized business on campus in accordance with established policies and procedures.

7. Maintains composure under stressful circumstances. Competent in all trained intervention skills including verbal and nonverbal de-escalation strategies and approaches.

8. Provides excellent customer service by assisting and interacting with patients visitors and other Medical Center staff in a manner that conveys the highest level of dignity respect courtesy and professionalism.

9. Actively participates and coordinates investigations conducts interviews reviews recorded video prepares case files catalogs and secures evidence as .

10. Assists with all emergencies and disasters that may affect the Hospital including: crowd control; evacuations and other responsibilities as directed by supervisors.

11. Identifies and resolves problems issues concerns or conflicts requiring resolution in an impartial manner by obtaining all necessary facts.

12. Completes an accurate and comprehensive written incident report for any incident occurring upon hospital property; ensures compliance with established procedures.

13. Enlists the support of a supervisor or assistance from fellow Officers when warranted.

14. Maintains collaborative team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals as well as to help foster a positive work environment.

15. Completes all training requirements and courses established and/or provided by the department

Physical Requirements:

1. Frequent standing and walking with the ability to stand and/or walk for eight (8) hours.

2. Climb multiple flights of stairs.

3. Lift fifty (50) pounds alone.

4. Able to wear appropriate personal protective equipment such as masks gloves or eye protection as required.

5. Some exposure to the elements during regular rounds.

6. Ability to work long irregular and odd hours . Position may also require unanticipated overtime and hold overs to maintain minimum staffing levels from time to time.

7. Possibility of injury due to eviction of unauthorized persons restraint of violent patients etc.

8. Exposure to various areas containing hazardous material and radioactive substances when performing patrols.

9. Frequent contact with patients visitors and employees.

10. Ability to work in confined or open environments.

11. Ability to work independently or in a team environment.

Skills & Abilities:

1. Proficient in communicating reading and writing in English.

2. Basic Computer Skills .

3. Ability to multi-task and meet established deadlines.

4. Ability to assess potentially dangerous situations quickly make sound decisions and take appropriate action based on the information available.

able to perform the duties and responsibilities outlined above.

6. Emotional maturity dependability punctuality diplomacy tact poise self- confidence and positivity (devoid of negative remarks).

8.Trustworthy helpful friendly courteous and disciplined.

9. Ability to become licensed as a Special State Police Officer.

About Melrose/Wakefield Hospital

Melrose/Wakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston. Melrose/Wakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high-quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40 local health programs across a system of hospitals urgent care locations outpatient services and community physicians.


Core to our values Melrose/Wakefield Hospitals commitment to community is demonstrated by our many local health programs throughout our service area and participation in partnerships with community agencies and events and education programs in more than 10 communities to support the wellness and health of our residents.

At Tufts Medicine we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair competitive pay that attracts retains and motivates highly talented individuals while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience certifications education skills and internal equity to ensure compensation is fair consistent and aligned with our business goals.

Beyond base pay Tufts Medicine provides a comprehensive Total Rewards package that supports your health financial security and career growthone of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range:

$21.53 - $26.91

Required Experience:

Unclear Seniority


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