Public Area Attendant

About Heritage Hotels & Resorts

Heritage Hotels & Resorts is New Mexicos premier locally owned hospitality group built on a deep respect for culture place and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling exceptional service and community pride. We care for our guests our team and our neighborhoods with the same intention. If you take pride in creating beautiful welcoming spaces we invite you to grow with us.

Why This Role Matters

We are looking for a Public Area Attendant who plays a critical role in shaping every guests first and lasting impression by ensuring all public spaces are clean safe and beautifully maintained at all times.

What Youll Do

• Work under the direction of the Housekeeping Manager and Housekeeping Supervisor.
• Communicate daily with leadership regarding job assignments and required timeframes.
• Maintain a positive and professional approach with team members and guests.
• Clean and supply all designated public interfacing areas including sterilizing polishing dusting sweeping vacuuming mopping and cleaning ceiling vents.
• Inspect clean and restock all public restrooms including poolside facilities frequently throughout each shift.
• Inspect clean and restock employee restrooms a minimum of two times daily.
• Remove trash and vacuum carpets in internal office spaces.
• Perform and document routine inspection and maintenance activities.
• Maintain corridors and public spaces in a clean neat and clutter free condition.
• Identify and report any loss or damage of linen furniture fixtures or equipment.
• Learn and maintain knowledge of all chemicals used and their proper application.
• Stock and maintain housekeeping supply rooms.
• Maintain a neat and organized appearance of work carts and cleaning equipment.
• Carry out deep cleaning tasks and special projects as assigned.
• Resolve guest concerns and respond to requests in a professional and timely manner.
• Follow all company safety sanitation and health regulations at all times.
• Maintain a clean organized work area and professional appearance in compliance with uniform and grooming standards.
• Protect company assets and maintain confidentiality of proprietary client and guest information.
• Perform other related duties as assigned.

Why Youll Love Working With Us

• Competitive pay and comprehensive benefits including a 25% match for 401k!
• Generous employee discounts across Heritage Hotels restaurants spa and retail!
• Complimentary meals during scheduled shifts!
• Free employee parking!
• Supportive team culture with opportunities for growth and advancement!
• A workplace rooted in New Mexico pride and community values!

• Housekeeping or hospitality experience preferred.
• Strong attention to detail and commitment to quality.
• Ability to work independently and as part of a team.
• Excellent communication and time management skills.
• Ability to stand stoop bend for extended periods and lift up to 30 pounds.