Public Area Attendant

Who We Are

Based in San Antonio Texas Zachry Hotels is a proven leader in the developmentmanagementand ownership of hospitality assets. At Zachry Hotels we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management operation and development. We take care of our clients businesspartnersand each other as family within a culture of service and accountability where we do the right thing because it is the right thing to do.

Together We Can Do Great Things Every Person Matters This Is More ThanAJob

Position Overview

The Public Areas Attendant supports the Housekeeping Department and other hotel teams tomaintainexceptional levels of cleanliness organization and guest satisfaction throughout all public and service spaces. This role focuses onmaintaininga pristine environment in high-traffic guest areas ensuring supplies are stocked andassistingRoom Attendants and hotel departments with operational needs.

WhatYoullDo

• Public Area Cleaning & Maintenance
• Vacuum sweep mop and dust the lobby hallways elevators stairwells and service corridors.
• Thoroughly clean sanitize and restock all public employee public areas and restrooms.
• Collect and remove trash recyclables and soiled items from public areas service areas and room attendant carts.
• Perform scheduled deep-cleaning tasks such as carpet shampooing window washing or fixture cleaning.
• Inspect assigned areas and report any maintenance issues (e.g. leaks burnt-out lights non-working equipment damaged furniture) or safety hazards.
• Promptly deliver guest-requested items such as towels pillows blankets rollaway beds cribs irons or toiletries.
• Greet guests warmly and professionally while working in hallways and public spaces.
• Respond to guest complaints or maintenance concerns andimmediatelyreport issues to a supervisor or the appropriate department.
• Retrieve any guest property found in public areas or empty rooms and promptly turn it in to Lost and Found or Housekeeping Management.
• Performadditionalduties as assigned in support of daily operational needs; reliable attendance is an essential function of the role.

Linen & Supply Support

• Transport clean linens from laundry or storage areas to floor linen closets ensuring proper stocking on every floor.
• Deliver operating supplies amenities and cleaning chemicals to Room Attendants carts and storage closets.
• Assist Room Attendants with tasks requiring heavy lifting such as mattress flipping moving furniture or removinglarge quantitiesof trash or soiled linen.

Guest Service & Support

• Promptly deliver guest-requested items such as towels pillows blankets rollaway beds cribs irons or toiletries.
• Greet guests warmly and professionally while working in hallways and public spaces.
• Respond to guest complaints or maintenance concerns andimmediatelyreport issues to a supervisor or theappropriate department.
• Retrieve any guest property found in public areas or empty rooms and promptly turn it in to Lost and Found or Housekeeping Management.
• Performadditionalduties as assigned in support of daily operational needs; reliable attendance is an essential function of the role.

WhatYoullBring

Required Skills and Abilities

• Ability tolift upto 50 lbs. and comfortably reach bend stoop climb stairs stand and walk for extended periods.
• Stamina to remain onfeetwhile performing physical work throughout the shift.
• Knowledge of proper cleaning chemicals and techniques for various surfaces along with safe operation of cleaning equipment (industrial vacuums carpet shampooers floor polishers).
• Strong organizational skills to efficiently stock transport and track linens amenities and supplies.
• Ability to prioritize multiple tasks such as stocking linen closets cleaning high-traffic areas and fulfilling guest and attendant requests.
• Strong hearing and visual ability to detect signs of emergencies or safety concerns.
• Ability to work independently and as part of a team whilemaintaininga positive service-driven attitude.

Education & Experience

• High School Diploma or equivalent required.
• Bilingual in Spanish preferred.
• Previoushospitality or housekeeping experience preferred.

Other Qualifications

• Must be safety-conscious team-oriented and committed to high-quality standards.
• Ability to communicate clearly and professionally with guests and team members.
• Ability to read and follow written instructions and departmental guidelines.
• Self-motivated with the ability to oversee and manage ones own work.
• Ability to follow all company safety policies and work safely in a fast-paced environment.

Zachry Hotels offers anindustry leadingbenefits package for our employees and their families.

• Medical Dental Vision and Life Insurance
• 401K Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employeeassistanceprogram
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry including unsolicited resumes sent to a Zachry mailing address or email address directly to Zachry employees or to Zachrys resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency hassubmittedan unsolicited resume to have been referred by theAgencyfree of any charges or fees. Agencies must obtain advance written approval fromZachrys recruiting function tosubmitresumes and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachrys Human Resources Representative or his/her designee. No other Zachry employeeis authorized tobind Zachry to any agreementregardingplacement of candidates byAgency.

Required Experience:

IC