PTP Invoicing Lead
Nashville, TN - USA
Job Summary
MW Partners is currently seeking a PTP Invoice Lead to work for our client who is a global leader in the media and entertainment industry.
Responsibilities and duties:
Executive Leadership & Organizational Alignment
- Provide executive oversight of the global invoicing function ensuring operational continuity team alignment and performance accountability across all geographies and business units
- Manage executive-level relationships with PTP leadership Finance Technology Procurement and business unit stakeholders throughout the stabilization and hypercare period
- Collaborate cross-functionally working in close partnership with Stakeholder Services to ensure aligned issue resolution escalation handling and a consistent experience for internal and supplier stakeholders
- Serve as a senior escalation point for complex invoicing issues driving rapid resolution and communicating clearly with leadership on status and impact
- Establish clear organizational goals performance expectations and accountability frameworks aligned to Oracle Fusion go-live milestones and stabilization targets
- Oversee change-management strategy and organizational-readiness planning to ensure a seamless transition from project to steady-state operations
Invoice Operations & Process Management
- Oversee end-to-end invoice processing across multiple ERP platforms (including legacy and Oracle Fusion) during active migration ensuring continuity accuracy and SLA adherence throughout the transition
- Manage OCR/invoice imaging workflows ensuring high capture accuracy exception handling and timely routing of invoices through appropriate approval and payment channels
- Govern invoice hold queue management - identifying root causes driving resolution and implementing controls to reduce hold volumes and aging
- Establish and enforce invoice processing standards coding rules approval hierarchies and escalation protocols across all business units and geographies
- Partner with Procurement Legal Finance Technology and business stakeholders to resolve invoice discrepancies pricing mismatches and PO exceptions
Oracle Fusion Implementation & Hypercare
- Collaborate with ERP Project Leads serving as the senior invoicing subject matter expert - representing global invoicing requirements in design sessions data mapping integration testing and go-live readiness activities
- Lead invoicing hypercare activities post go-live including monitoring error queues exception resolution issue triage and escalation management
- Lead governance over the invoicing hypercare program including the issue-prioritization framework escalation protocols and go/no-go decisions for process handoffs
- Oversee data integrations between legacy ERPs Oracle Fusion and upstream/downstream systems (procurement tools imaging platforms payment engines)
- Identify and escalate integration gaps or data quality issues impacting invoice flow matching or approval routing and partner with Technology to drive resolution
- Lead invoicing stabilization through sustained operational excellence ensuring the organization reaches steady-state performance on Oracle Fusion
- Champion the use of Supplier Onboarding tools/platform to advance supplier enablement invoicing automation and analytics capabilities (preferred)
Aged Invoice Resolution
- Own the aged invoice remediation program - establishing a structured process for prioritizing assigning and resolving aged and stalled invoices across all ERPs
- Conduct root cause analysis on aged invoice trends identifying systemic process data or configuration issues driving backlog accumulation
- Track and report on aged invoice reduction progress against defined targets escalating blockers and driving cross-functional resolution
Reporting Dashboards & Insights
- Define and monitor key invoicing KPIs and SLAs including invoice cycle time first-pass match rate hold queue volumes aged invoice aging buckets and exception rates
- Design and deliver executive-level dashboards and reporting providing real-time visibility into invoice status bottlenecks and compliance metrics across all business units
- Produce regular reporting for senior leadership on invoicing health Oracle Fusion implementation impact and stabilization progress
- Leverage data insights to identify trends prioritize remediation efforts and drive continuous improvement
- Drive continuous improvement initiatives post-stabilization to maximize ROI from the Oracle Fusion investment and optimize end-to-end invoicing performance
Team Leadership & Organizational Management
- Lead mentor and manage a large globally distributed invoicing team across multiple locations including Budapest and Nashville
- Drive team engagement and knowledge transfer to ensure operational continuity and process consistency across geographies
- Develop and maintain SOPs training materials and process documentation for invoicing operations keeping them current with system and policy changes
Requirements:
- Bachelors degree in accounting Finance Business or a related field
- 12 years of progressive AP/PTP experience with a focus on invoicing operations with at least 5 years in a VP or equivalent C-suite-adjacent leadership role
- Hands-on Oracle Fusion AP module expertise including experience leading or supporting Oracle Fusion go-live and hypercare from an invoicing operations perspective
- Demonstrated experience managing invoice processing across multiple ERP platforms simultaneously during an active ERP migration
- Deep expertise in OCR/invoice imaging platforms and exception handling workflows
- Strong command of invoice hold queue management root cause analysis and process remediation
- Deep expertise in program governance risk management and hypercare operational frameworks
- Proven ability to manage executive-level relationships and lead large globally distributed teams across multiple time zones in a complex global organization
- Proven ability to build and deliver executive reporting dashboards and KPI frameworks
- Excellent cross-functional stakeholder management and communication skills
For a further discussion or to find out more contact Ashutosh Nayak on or apply now.