PT Sales Associate Cashier

Duties and Responsibilities:

• Smile and provide prompt accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers order and handles the payment transaction per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash checks coupons gift cards partner cards food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Follow procedures and performs overrides
• Identify customers needing assistance and offers to take the customers order to their car
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Is courteous and helpful to other associates
• Wear the Food Lion uniform with apron complete with name badge when on duty has a neat and clean appearance while adhering to the Food Lion dress code
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
• Ensure work station and front end area of the store has a neat and clean presentation
• Report any register malfunction to the Customer Service Manager or MOD
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Adhere to all company guidelines policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned