PT Quality Assurance Associate

Job Title: FT/PT Quality Assurance Associate

Job Code: 131/132

Department: Center Store (Grocery) Reports To: Assistant Store Manager Where Applicable: Evening Manager

Provide our customers with a clean safe inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast friendly and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Sweep and clean floors on nights with no scheduled vendor services
• Weekly cleaning of Produce Market and Deli Departments
• Clean and organize the store mop room
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
• Follow QA daily check list and sanitation standards set by Food Lion
• Follow current Standard Practices regarding cleanup of Hazardous Waste product
• Maintain a complete understanding of and adherence to company guidelines policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local state and federal regulations
• Wear the Food Lion uniform complete with name badge when on duty has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT) Training Packet and Training Aid courses
• Perform all other duties as assigned

• High school graduate or equivalent preferred
• Excellent interpersonal organizational communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position with or without reasonable accommodations