PT Night Auditor

Bring your passion for hospitality to Caption by Hyatt Nashville proudly managed by HRI Hospitality.

Job Title: Night Auditor

Department: Front Office

Supervision Exercised: None

Supervision Received: Guest Services Manager

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required

Experience

• Previous hotel front desk or accounting experience preferred.
• Experience with PMS systems preferred.

Skills and Knowledge

• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Strong problem-solving and critical-thinking abilities
• Proficiency with computers and hotel property management systems (PMS).
• Ability to prioritize and multitask.

• Greet register and assist guests; process check-ins/check-outs.
• Answer phone calls respond to guest requests and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g. room charges revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash credit card and direct-bill transactions accurately.
• Ensure all reservations cancellations and no-shows are properly logged.
• Follow company policies and procedures including safety and emergency protocols.
• Ability to work overnight shifts weekends and holidays.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race color religion gender sexual orientation gender identity national origin age disability veteran status or any other protected status prohibited under Federal State or local laws. All employment decisions are based on valid jobrelated requirements.