PT Learning Specialist (Tutor) Business Computer Applications

The Chap Success Center Tutor supports Midland College students by providing academic assistance for Business Computer Applications. Tutors help students strengthen their understanding of course content develop effective study habits and build confidence as independent learners. This position is student-centered and focuses on guiding students through the learning process rather than simply providing answers.
Tutors work one-on-one and when needed in small-group settings to help students review course material prepare assignments and exams improve problem-solving strategies and apply effective academic skills. Tutors are expected to create a welcoming supportive and professional learning environment that encourages student success.

• Provide one-on-one and small-group tutoring in subject area
• Assist students with understanding course concepts assignments study strategies and academic expectations
• Use open-ended and guiding questions to encourage student thinking problem-solving and independent learning
• Help students develop effective study habits time management strategies note-taking skills and exam preparation techniques
• Reinforce course content without completing assignments or providing answers for students
• Complete required tutor training through the Chap Success Centers certified tutor training program recognized by the College Reading and Learning Associations International Tutor Training Program Certification.
• Maintain accurate records of tutoring sessions student appointments and required documentation
• Uphold student confidentiality at all times
• Create a welcoming inclusive and supportive environment for all students
• Refer students to appropriate campus resources when additional support is needed
• Assist with academic workshops study sessions events and programming as needed
• Collaborate with other tutors faculty and Chap Success Center staff to support student learning
• Attend required meetings trainings and professional development sessions
• Help maintain a clean organized safe and productive tutoring environment
• Assist with managing center expectations including appropriate noise levels and shared-space use
• Report concerns student issues or operational needs to the Director of Academic Engagement or designated staff member
• Follow all Midland College policies procedures and expectations
• Perform other duties related to Academic Engagement tutoring services and the Learning Resource Center as assigned

Required Qualifications

• Demonstrated proficiency in Business Computer Applications which may include successful completion of relevant coursework with a strong grade equivalent field experience professional experience or other evidence of subject matter competence.
• Familiarity with Canvas Microsoft Office 365 and other common student technology tools
• Ability to work effectively with students individually and in small groups
• Strong communication interpersonal and organizational skills
• Strong critical thinking and problem-solving skills
• Ability to explain course concepts clearly and patiently
• Ability to speak and write clearly in English
• Ability to maintain professionalism confidentiality and appropriate boundaries with students
• Basic familiarity with general office equipment and technology

Preferred Qualifications

• Prior tutoring teaching mentoring or customer service experience
• Ability to read and speak Spanish

Physical Demands

• Must be able to remain in a stationary position for extended periods of time
• Frequent use of a computer keyboard and workstation
• Use of manual dexterity for office and tutoring-related tasks
• Frequent communication with students employees and visitors; must be able to exchange accurate information
• May occasionally move boxes materials or equipment weighing up to 25 pounds
• Ability to work a flexible schedule which may include evenings weekends extended hours and Midland College or community events as needed