ProjectProduct Manager

Leading with our people Digital Consultants mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality opportunity and creativity we remain dedicated to being honest trustworthy respectful and ethical in everything we do. We are a certified SBA 8(a) small disadvantaged business that supports multiple IT customers within the Federal civilian and private sectors. Digital Consultants also offers our employees growth opportunities competitive wages and a full benefits package. Our founding principles Fairness and Common Sense make working here more than a job; its the Digital family.

Digital Consultants seeks a Project/Product Manager to support FEMA Artificial Intelligence Support Services. The role focuses on directing complex high-risk AI engineering initiatives; coordinating multidisciplinary teams and stakeholders; translating FEMA strategic goals and business requirements into actionable product roadmaps and delivery plans; and ensuring secure production-quality AI solutions are developed onboarded deployed integrated documented and sustained across FEMA-approved enterprise cloud and technology platforms.

Duties to include:

• Direct administer and evaluate programs policies procedures staff activities and technical work supporting FEMA AI initiatives across approved cloud SaaS PaaS and enterprise technology environments.
• Manage very complex and/or high-risk programs and initiatives from use-case evaluation and backlog development through design development onboarding deployment modernization sustainment and closeout.
• Direct daily staff and task activities to meet FEMA and corporate objectives; supervise assigned technical and administrative personnel including subordinate managers when applicable.
• Coordinate work among IT consultants AI solution architects AI developers/engineers senior software engineers data scientists cloud engineers security personnel product owners program offices and other stakeholders.
• Translate FEMA strategic goals roadmaps mission needs customer pain points and business requirements into future-state architectures product roadmaps prioritized backlogs release plans and actionable engineering work.
• Establish and conduct required Agile ceremonies including sprint planning backlog refinement daily coordination demonstrations reviews and retrospectives and maintain JIRA and/or other FEMA-provided project-management toolsets.
• Apply Agile Scrum Joint Development Team and FEMA System/Software Engineering Life Cycle practices to manage workloads sprint schedules acceptance criteria technical dependencies and product outcomes.
• Assess proposed AI use cases and provide estimates regarding feasibility complexity implementation time solution stacks cost resources risks and other factors that support FEMA prioritization and onboarding decisions.
• Coordinate resources and stakeholders across FEMA AI platforms and individual solutions including work performed in Azure AWS Google Cloud Platform Microsoft 365 ServiceNow customer relationship management platforms and other FEMA-approved environments.
• Manage and track risks issues assumptions dependencies and mitigation strategies at both the enterprise-platform and individual-solution levels.
• Assure the quality completeness timeliness and compliance of task products services work products and deliverables through reviews audits demonstrations stakeholder feedback and acceptance processes.
• Develop maintain and communicate integrated schedules sprint plans status reports performance reports risk and issue registers product roadmaps communications plans and other program-management artifacts.
• Provide clear line-of-sight between platform engineering activities individual FEMA AI initiatives project stages milestones risks realized benefits and future expectations.
• Serve as the primary liaison with FEMA clients product owners the Program Manager COR technical teams subcontractors and stakeholders to coordinate activities negotiate tasks resolve problems and maintain alignment with agency objectives.
• Coordinate and monitor subcontractor activities staffing deliverable performance and compliance with contract and FEMA requirements.
• Lead stakeholder briefings technical workshops post-award activities progress meetings product demonstrations and other customer interactions required to maintain transparency and obtain timely decisions and feedback.
• Ensure program documentation architecture artifacts build and operating plans security plans customer guides use-case records and other deliverables are version-controlled configuration-managed and delivered through agreed Draft Draft Final and Final review cycles.
• Coordinate support for security boundaries Authority to Operate activities access-control standards data-management protocols CI/CD standards Section 508 requirements and other FEMA governance and compliance obligations.
• Identify performance or process deficiencies recommend corrective actions and policy or procedural improvements and ensure recommendations reflect FEMAs current architecture resources technology roadmap and future corporate capabilities.
• Maintain continuity of support and ensure qualified personnel resources and project-management coverage are available during normal operations and when required emergencies surge periods or work outside normal business hours.

• Clearance: No security clearance is identified in the SOO. The candidate must be a U.S. citizen and receive a favorably adjudicated FEMA public trust suitability determination before entry on duty. The position may require access to sensitive but unclassified information and FEMA information systems.
• Certifications: PMP and Certified ScrumMaster (CSM) or PSM is preferred.
• Education: Bachelors or masters degree in computer science Artificial Intelligence Machine Learning or a related field.
• Experience: Five to ten years of relevant experience.
• Ability to direct administer and evaluate programs policies and procedures in the required program areas.
• Experience managing very complex and/or high-risk programs and directing daily staff and task activities to meet client and corporate objectives.
• Experience supervising technical and administrative staff including subordinate managers.
• Ability to assure the quality of task products services and deliverables through reviews audits demonstrations and stakeholder acceptance processes.
• Experience establishing and conducting Agile ceremonies and maintaining JIRA and/or other enterprise project-management toolsets.
• Ability to serve as a client liaison coordinate activities negotiate tasks resolve problems and communicate with senior Government officials and multidisciplinary technical teams.
• Experience coordinating and monitoring subcontractor activities.
• Experience implementing Government programs through risk oversight and governance processes across all phases of program execution.
• Ability to identify risks and problems propose practical solutions and provide timely and accurate contract deliverables.
• Ability to coordinate among IT consultants AI solution architects AI developers/engineers software engineers and stakeholders to translate strategic goals roadmaps and business requirements into future-state architectures and delivery plans.
• Ability to develop and interpret policies and provide leadership coordination and authoritative advice supporting progressive and comprehensive programs.
• Experience building front-end solutions using HTML CSS and JavaScript.

Physical Requirements:

Requested Skills:

• Experience managing AI machine learning generative AI cloud engineering data science or enterprise application-development programs in a federal or similarly regulated environment.
• Experience managing products and engineering work across multiple cloud and SaaS ecosystems such as Microsoft Azure AWS Google Cloud Platform Microsoft 365 ServiceNow and customer relationship management platforms.
• Experience assessing and prioritizing AI use cases involving RAG chatbots virtual agents document processing and translation predictive analytics fraud detection routing and workflow automation.
• Experience developing integrated master schedules product roadmaps release plans prioritized backlogs sprint metrics milestone reports risk and issue registers quality reports and executive-level status materials.
• Familiarity with AI/ML engineering lifecycles full-stack application development CI/CD pipelines Git-based configuration management infrastructure as code observability and production operations.
• Experience supporting federal security authorization Authority to Operate FedRAMP-authorized cloud services role-based access control data governance privacy and secure handling of sensitive information.
• Experience leading Joint Development Teams or comparable cross-functional teams involving Government product owners developers engineers security personnel data scientists and mission stakeholders.
• Experience applying human-centered design customer-experience UI/UX and Section 508 accessibility considerations to technology programs and product decisions.
• Ability to brief senior executives and technical stakeholders communicate complex technical issues clearly and build cooperative relationships across local state and federal organizations.
• Experience managing deliverables through formal Government review adjudication revision acceptance configuration-management and version-control processes.

Compensation and Benefits:

Salary range: $140000 - 180000 annual salary depending on experience.

The company offers the following benefits to permanent full-time employees:

• Paid Time Off (PTO)
• Group health plans
• Income protection and supplemental benefits
• 401(k) plan with company matching
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Pet insurance options
• Employee Assistance Program (EAP)

Digital Consultants an inclusive and welcoming company is fully committed to hiring and retaining a diverse workforce without regard to race color religion sex (including pregnancy gender identity and sexual orientation) genetic information national origin age (40 or older) disability veteran status or any other protected characteristic.

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