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Project & Service Team Member

Support Tech LLC

Job Location:

Dallas, TX - USA

Salary: Not provided by the employer

Experience Required: 1-3years

Posted: 7 November 2026 (20 hours ago)

Application Deadline: 4 February 2027

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

As our Project & Service Admin you arent just pushing paperyou are managing the lifecycle

of technical projects. You will:

Coordinate Projects: Manage timelines and deliverables for low voltage installs including

data cabling CCTV and access control.

Master the Zoho Suite: Daily management of Zoho Desk for service tickets and Zoho

Projects for long-form deployments.

Communicate with Precision: Act as the bridge between clients and field technicians

ensuring everyone is aligned and informed.

Detailed Documentation: Maintain obsessive levels of detail in project notes hardware

inventories and close-out reports.

Adaptive Support: Handle incoming communications via Dialpad and jump between

independent tasks and collaborative team goals without missing a beat.

Requirements

We are looking for a professional who balances technical know-how with administrative

excellence.

Experience: 25 years in a project coordination or service admin role preferably within

the low voltage or IT industry.

Technical Familiarity: A solid understanding of Ubiquiti networking access control

systems IP cameras and structured cabling.

Software Proficiency: Prior experience with Zoho Desk and Zoho Projects is highly

preferred.

Language Skills: Exceptional written and verbal English is non-negotiable. You must be

able to communicate complex technical details clearly.

The Pro Setup: Because this is a high-performance remote role you must have:

A quiet distraction-free workspace.

A reliable high-speed internet connection.

Dual monitor setup for efficient multitasking.

PC hardware: Intel i7 processor (or equivalent) or better.

Benefits

Global Reach: We are open to the best talent worldwide regardless of your region.

Immediate Impact: This position is available for an immediate start.

Growth Environment: We are a growing company where your contributions to our

processes will be felt and valued.

Required Skills:

Low Voltage Systems: Strong technical understanding of low voltage cabling Fiber Optics infrastructure and physical media installation. Security Infrastructure: Hands-on knowledge and project oversight experience with CCTV installations and Access Control Systems. Networking & Hardware: Strong experience with Ubiquiti Networking & Security ecosystems (UniFi UniFi Protect etc.). Wireless Systems: Field or project experience with Point-to-Point (P2P) wireless bridges and outdoor wireless infrastructure. Multi-Site Deployments: Proven track record managing multi-site or nationwide field service rollouts (a strong plus). Communication: Flawless written and verbal English is required to communicate effectively with clients vendors and internal teams across time zones.

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