Project PI Manager LAX & LAS

Req ID:525870

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

PURPOSE OF THE JOB

• Manage Los Angeles APMProduct Introduction (PI) Customer Site teams performing Warranty Implementation activities (troubleshooting failure diagnosis fleet check field modification warehousing etc)
• Provide remote support to the Las VegasProduct Introduction (PI) Customer Site team during the mobilization and implementation phase of the project with potential travel to Las Vegas to provide on-site support based on business needs.
• Ensure application of Environment Health & Safety (EHS) rules on customer site for activities under Alstom responsibility.
• Manage Commissioning execution.
• Drive the site execution of project commitments according to contractual requirements and customer expectations to maximize the results with respect to cash and margin whilst delivering on time in conformity with Alstom project management and execution processes

MAIN RESPONSIBILITIES

Key accountabilities:

• Deploy manage and enforces the application of Alstom & customer EHS security rules and relevant PI processes on customer site
• Manage PI Customer Site team and its workload ensure availability of necessary/qualified competencies of its team planning/coordinating/being technical and administrative support for the employees
• Ensure contribution to Reliability Growth and Return of Experience (REX) through proper input of Defect/Failure management system coordinating and collaborating with PI interface teams regular reporting
• Ensure fleet availability according to contractual commitments responsible to restore availability
• Ensure execution of PI scope of activities at customer site including Commissioning and Validation support (if required)
• Ensures update of the as maintained configuration of product in the field until the end of warranty
• Supervise local consignment / warranty stock availability
• Provide REX of the Warranty period to the organization trough PI frame
• Manage internal and external stakeholders relationship
• Coordinate fleet check activities
• Identify/Support Project management & Services for Upsell opportunities versus customer needs
• Manages suitability of tools at the field sites
• Management of the PI Project progress and its KPIs and reports to senior management with transparency during the business/critical project reviews.
• In addition coordinate train visual inspection and recoupling at train reception (arrival)

• Take lead on supplier chargeback process and identify upsell opportunities during the warranty period

Performance measurements:

• Zero Deviation (EHS)
• Achievement of contractual availability (milestone) targets: APSYS and internal KPIs
• Containment and solution of K1S/K2/K3 issues on time
• Workload management
• Customer Site PI Implementation audit results (internal and external)
• Customer satisfaction survey result regarding PI Implementation scope

MAIN REQUIRED COMPETENCES

Education:

Mandatory:

• Certified Technician or Graduate in technical area
• Internal EHS training

Desirable:

English

Experience:

Mandatory:

• Several years of technical experience mechanical or electrical / electronics Troubleshooting ( >10 years for Senior position)
• Field Experience in troubleshooting and commissioning
• Project Execution (technical/industrial) ( > 5 years for Senior position)
• Installation and Test & Commissioning team
• Team management and customer-facing experience

Desirable:

• RAM
• Project Management
• Problem Solving skills.
• Data analytics (Defect Management system)

Salary Range

• $135000 - $150000 USD

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Job Type:Experienced