Project Manager

A division of Publicis Groupe Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate develop and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement CRM and commerce Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means were untethered from any specific medium or methodwe go where ideas will work best.

We are an expanding network with more than 5000 employees with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish Digitas Arc Worldwide Saatchi Saatchi X Plowshare 3Share Epsilon Auto and the Publicis Commerce Exchange.

This is a Hybrid role - 3-4 days per week in the office in West Chicago are required.

The Project Manager is responsible for supporting the execution of marketing and direct mail campaigns ensuring alignment with client expectations operational standards and organizational goals. Building on the foundation of project coordination roles this position is accountable for coordinating cross-functional workflows managing timelines mitigating risks and ensuring quality and consistency across all campaigns. Success in this role requires strong problem-solving and communication skills along with the ability to manage complex workstreams and support alignment across multiple stakeholders.

Key Responsibilities

Project Leadership & Execution

• Support campaign execution across assigned programs ensuring accurate efficient and timely delivery.
• Coordinate cross-functional collaboration across Sales Account Creative Data and Production to support project completion.
• Manage multiple concurrent projects tracking priorities dependencies and timelines to maintain progress and meet deliverable expectations.
• Ensure all campaign components are aligned to requirements prior to launch and throughout execution.

Risk Management & Problem Resolution

• Identify assess and proactively manage project risks dependencies and potential issues throughout the project lifecycle.
• Break down complex issues determine impacts and drive resolution plans across cross-functional teams.
• Escalate issues to senior leadership when required providing clear context and recommended actions.
• Monitor project health and implement corrective actions to keep projects on track.

Stakeholder Communication & Alignment

• Manage expectations across Sales teams internal partners and leadership to ensure alignment and transparency.
• Drive key decisions by presenting options risks and recommendations to stakeholders.
• Ensure all client and internal requests are handled professionally and within established timelines.

Quality & Process Management

• Ensure high quality control standards across all campaigns validating outputs for accuracy completeness and adherence to requirements.
• Drive consistency in workflows documentation and execution standards across projects.
• Identify and implement process improvements to increase efficiency scalability and execution quality.
• Ensure all project processes are documented and consistently followed.

Team Support & Operational Leadership

• Provide guidance and direction to Project Coordinators and Senior Project Coordinators supporting execution and issue resolution.
• Foster collaboration across cross-functional teams and promote a solution-oriented working environment.
• Support onboarding training and development of team members as needed.
• Contribute to operational planning and team efficiency initiatives.

Knowledge Skills & Abilities

• Strong understanding of project management principles (planning timelines risk management and execution).
• Advanced problem-solving skills with the ability to identify issues and drive resolution across teams.
• Ability to manage multiple complex projects simultaneously in a fast-paced environment.
• Excellent written verbal and interpersonal communication skills.
• Strong organizational and prioritization skills with the ability to meet aggressive deadlines.
• Ability to influence stakeholders and drive alignment across cross-functional teams.
• High level of professionalism accountability and ownership.
• Proficiency with Microsoft Office applications and familiarity with CRM and workflow tools (e.g. Salesforce).

Education & Experience (Required)

• Bachelors degree in Business Marketing Communications or a related field or equivalent combination of education and relevant work experience.
• Minimum of 4 years of related experience including project management experience supporting marketing operations or campaign execution.

Preferred Qualifications

• Experience managing direct marketing or campaign execution workflows.
• Experience working in cross-functional environments with multiple stakeholders.
• Experience with Salesforce or similar CRM / workflow systems.
• Proven ability to lead projects from initiation through delivery with successful outcomes.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities duties or skills required. Management reserves the right to modify or assign additional responsibilities as needed.

Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race color ethnicity religion creed sex sexual orientation gender gender identity gender expression pregnancy childbirth and related medical conditions national origin ancestry citizenship status age disability medical condition as defined by applicable state law genetic information marital status military service and veteran status or any other characteristic protected by applicable federal state or local laws and ordinances.

You must be work authorized in the United States on a full-time basis without the need for employer sponsorship now or in the future. The Company cannot offer employment to F-1 (student) visa holders who require employer sponsorship in the future or cannot work now on a full-time basis.

The Power of One starts with our people! To do powerful things we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Monetary assistance and support for Adoption Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation Annual Sick Days Volunteer Days Holiday and Identity days and more
• Matching Gifts programs
• Flexible working arrangements
• Work Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances
  

The benefits offerings listed are available to eligible U.S. Based employees are reviewed on an annual basis and are governed by the terms of the applicable plan documents.

If you require accommodation or assistance with the application or onboarding process specifically please contact .

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