Project Coordinator- Scheduling

Position Summary

The Project Manager will also handle other projects to support Quench business initiatives.

Key Responsibilities:

• Act as single point of contact with customer during project to coordinate plan and execute fulfillment.
• Communicates with key stakeholders weekly to identify action items and project risks.
• Review and audit daily reports identifying open items and follow up with appropriate teams.
• Facilitates meetings with clients and internal team members to support project.
• Manage escalations related to planning and execution of with customer to identify communication plan for project and document plan.
• Maintain and update project plan for rollouts.
• Determine equipment needs for project and track shipments to ensure units/equipment delivered.
• Distribute project reports to internal and external customers.
• Partner with Service and Scheduling to build out resource planning for rollout.
• Maintain regular and reliable attendance.

Qualifications:

• Bachelors Degree preferred or 5 years of customer or service operations experience
• Extremely organized and detail oriented.
• Strong communication skills (verbal and written); prompt communication is vital.
• Exceptional ability to multi-task and stay organized in a results-driven fast-moving environment.
• Strong problem-solving skills.
• Process Compliance: Follows all documented processes & department policies to provide customer support.
• Ability to collaborate and use influence cross-functionally.
• Proficiency with Microsoft Office Suite (Word PowerPoint Excel and Outlook).
• Experience with and or other project tools is a plus.

Quench offers salary commission benefits and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex sexual orientation race color religion gender national origin ethnicity age disability marital or family status pregnancy military status veteran status genetic information or any other category protected by federal state and local laws. This policy applies to all aspects of the employment relationship including recruitment hiring compensation promotion transfer disciplinary action layoff return from layoff benefits training social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Applicants

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Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.

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