Project Manager
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Job Summary
The Company
Versaterm is a PE-backed high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem dispatch law enforcement forensics courts and beyond.Wevegrown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakesmoments.
When a dispatcher takes a 911 call a detective works a case or a lab processes evidence theres agood chance our software is running in the background. Thats been true for over four decades.
AI is central to whereweregoing. Not as a feature but as core infrastructure.Wereembedding intelligence directly into the workflows our customers rely on every day andweredoing it alongside them. Our customers tell us what the mission demands. We build what answers it.
This work attracts a specific kind of person someone who wants to be pushed by great people build things that outlast a sprint cycle and go home knowing the work connected back to something real.
The Role
The Project Manager leads the planning coordination and delivery of complex Versaterm implementation projects for public safety clients applying structured project management discipline to scope schedule budget and risk. Working closely with Implementation Specialists Data Migration & Integration Specialists and Deployment teams this role coordinates cross-functional resources to keep projects on track from kickoff through go-live and stabilization. The Project Manager serves as the primary point of contact for project governance providing clients and internal stakeholders with consistent visibility into status risks and milestones.
What You Do
- Develop and maintain project plans schedules and budgets for complex implementation engagements tracking progress against milestones and adjusting as needed.
- Coordinate cross-functional project teams including Implementation Specialists Data Migration & Integration Specialists and Deployment Specialists to align work efforts and timelines.
- Manage project scope and change control identifying and resolving scope deviations in collaboration with technical and client stakeholders.
- Identify track and mitigate project risks and issues maintaining action logs and escalating as appropriate.
- Facilitate project status meetings steering committee updates and governance forums with internal and client stakeholders.
- Maintain project financials including budget tracking invoicing milestones and revenue recognition activities.
- Support client relationship management throughout the implementation lifecycle ensuring expectations are clearly set and met.
- Contribute to the refinement of project management tools templates and processes used across the implementation team.
- Perform other related duties as assigned to support team objectives and overall organizational priorities.
What You Bring
- Bachelors degree in Business Project Management Information Technology or a related field.
- 57 years of experience managing complex software implementation projects preferably in a SaaS environment.
- Background in public safety government technology or mission-critical enterprise software is strongly preferred.
- Specialist-level knowledge of project management methodologies tools and best practices.
- Demonstrated ability to manage multiple complex projects concurrently across competing priorities and deadlines.
- Exceptional organizational communication and stakeholder management skills.
- PMP certification preferred or equivalent project management experience.
- Experience with Police Records Management Systems (RMS) especially with Versaterm RMS is strongly preferred.
- Experience managing project budgets schedules and resource plans for enterprise-scale implementations.
- Experience using AI tools as part of daily support workflows to enhance productivity improve response quality and support continuous learning.
- Ability to travel to client sites as required by project needs.
Note: Due to the nature of our work with public safety agencies this position requires compliance with the FBIs Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive fingerprint-based background note that specific customer contracts may imposeadditionalsecurity verification requirements. Obtaining andmaintainingall required security clearances is a condition of employment. For more information on CJIS security requirements please visit theFBIs CJIS Security Policy Resource Center.
Versaterm is committed to fair and equitable compensation that is competitive consistent and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors such as the successful candidates skills experience education training as well as internal equity market data and business addition to base salary and our comprehensive benefits offering some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.
AI is central to how Versaterm builds and delivers solutions for our customers. Within Talent Acquisition we use AI-enabled tools to support certain aspects of the recruitment process helping our team work more efficiently and spend more time connecting with great talent. AI supports our work but all hiring and employment decisions are made by people.
Versaterm is an equal opportunity employer and is committed to equity diversity inclusion and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information please contact.
Required Experience:
IC
