Project Manager Field Engagement & Support

As a Education Tools & Resources Senior Associate within CBD Field Engagement & Readiness you support the Education Tools & Resources this national role youll help coordinate onboarding and continuing education efforts build and maintain tools and job aids and partner with cross-functional stakeholders to deliver a consistent high-quality employee experience. Join a team focused on elevating skill development and strengthening execution across CBD.

Job Summary

The Senior Associate Education Tools & Resources supports the Education Tools & Resources Lead within CBD Field Engagement & Readiness. This role helps coordinate and execute onboarding continuing education and offboarding enablement activities; contributes to the creation and maintenance of tools and resources for field and national teams; and partners with HR learning and cross-LOB stakeholders to improve learning experiences and resource adoption. The Senior Associate drives operational rigortracking deliverables timelines communications and feedbackto ensure programs and resources are delivered accurately on time and with strong stakeholder alignment.

Job Responsibilities

• Program support & coordination:Assist with the planning and execution of CBD onboarding continuing education and offboarding activities including timelines logistics and stakeholder coordination.
• Continuing education administration:Support annual continuing education planning by maintaining training calendars tracking completion and coordinating updates across job families.
• Compliance training coordination:Help monitor compliance training requirements and completion reporting; escalate risks delays or data gaps to the VP lead.
• Tools & resource development:Draft format and update guidance documents job aids tip sheets and FAQs; ensure materials are accurate current and easy to use.
• Content management:Maintain inventories of resources (version control distribution lists and storage locations) supporting consistent access and usage across CBD.
• Stakeholder partnership:Collaborate with HR learning partners cross-LOB partners and internal stakeholders to gather requirements incorporate feedback and support adoption.
• Research & continuous improvement:Collect and synthesize field feedback trend data and gap assessments; propose enhancements to learning content and resources.
• Communications support:Draft program announcements change notes and updates for field and national audiences; support a consistent communications cadence.
• Metrics & reporting:Track key program metrics (participation completion satisfaction/feedback) and prepare summaries for leadership reviews.
• Firmwide integration support:Assist in aligning CBD resources with firmwide tools and learning offerings helping identify where to leverage existing modules vs. create new content.

Required Qualifications capabilities and Skills

• Experience supporting learning programs onboarding enablement or operational delivery (project coordination or similar).
• Strong organizational and project coordination skills (task tracking dependency management meeting follow-ups).
• Clear written and verbal communication skills with attention to detail.
• Ability to collaborate effectively across teams and manage multiple stakeholders.
• Comfort working in a fast-paced environment with multiple priorities and deadlines.
• High integrity strong judgment and a service-oriented team-first mindset.

Preferred Qualifications capabilities and kills

• Bachelors degree (Education Business Human Resources Communications or related field preferred).
• experience in learning & development enablement program coordination HR operations or related roles.
• Experience with content development (job aids guides training materials) and basic editing/formatting.
• Experience supporting reporting/metrics and continuous improvement efforts (e.g. surveys feedback loops adoption tracking).