Project Manager
Job Location:
Job Location:
Austin, TX - USA
Yearly Salary:
USD 65000 - 80000
Yearly Salary:
Posted on:
2 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Overview
Baxter Planning is the market leader in Service Supply Chain software helping many of the worlds most recognizable companies optimize inventory improve customer service and maximize equipment uptime. As a Project Manager youll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants customer executives and cross-functional teams. If you enjoy building customer relationships solving complex business challenges and delivering successful outcomes wed love to meet you.
Why Join Baxter Planning
At Baxter Planning we value Partnership Passion Courage Intellectual Curiosity and Creative Discontent. Were looking for people who enjoy collaborating with global customers continuously improving how work gets done and delivering measurable business outcomes. We offer a flexible remote work environment competitive compensation and benefits opportunities for professional growth and the chance to work with some of the worlds leading technology manufacturing medical device aerospace and industrial organizations.
Responsibilities
Project Leadership
Education & Experience
Baxter Planning is the market leader in Service Supply Chain software helping many of the worlds most recognizable companies optimize inventory improve customer service and maximize equipment uptime. As a Project Manager youll lead enterprise SaaS implementations that help global customers transform their service operations while partnering with experienced consultants customer executives and cross-functional teams. If you enjoy building customer relationships solving complex business challenges and delivering successful outcomes wed love to meet you.
Why Join Baxter Planning
At Baxter Planning we value Partnership Passion Courage Intellectual Curiosity and Creative Discontent. Were looking for people who enjoy collaborating with global customers continuously improving how work gets done and delivering measurable business outcomes. We offer a flexible remote work environment competitive compensation and benefits opportunities for professional growth and the chance to work with some of the worlds leading technology manufacturing medical device aerospace and industrial organizations.
Responsibilities
Project Leadership
- Lead multiple concurrent enterprise SaaS implementation projects from kickoff through stabilization.
- Develop and manage project plans schedules milestones scope risks and customer deliverables.
- Coordinate internal and customer teams to ensure projects are delivered on time within scope and aligned to business objectives.
- Serve as the primary project management contact for assigned customers building trusted relationships with stakeholders.
- Facilitate project meetings establish clear expectations communicate progress and drive timely decisions.
- Proactively identify communicate and escalate project risks issues and dependencies.
- Prepare customer status reports executive updates and Steering Committee presentations.
- Maintain project documentation RAID logs action trackers and implementation artifacts across project management platforms.
- Track project milestones and ensure deliverables and phase exit criteria are completed.
- Execute a standardized implementation methodology to deliver predictable high-quality customer outcomes.
- Capture lessons learned and identify opportunities to improve delivery through standardization automation and best practices.
- Deliver projects on time within scope and aligned to customer business objectives.
- Earn the trust of customers through proactive communication and strong execution.
- Drive high customer satisfaction throughout the implementation lifecycle.
- Successfully manage multiple concurrent implementations.
- Contribute ideas that improve Baxter Plannings delivery methodology and customer experience.
Education & Experience
- Bachelors degree in Business Information Systems Supply Chain Project Management or a related field preferred.
- 1 yearof experience leading enterprise SaaS implementations consulting engagements or customer-facing project management initiatives including managing multiple concurrent projects.
- Strong understanding of project management principles including scope schedule risk issue and stakeholder management.
- Comfortable leveraging AI productivity tools (e.g. Microsoft Copilot ChatGPT) to improve planning documentation reporting and meeting effectiveness.
- Proficiency with Microsoft Office and project management tools such as Microsoft Project Jira Confluence or similar platforms.
- Experience working with global customers and geographically distributed teams.
- Familiarity with change management and customer adoption best practices.
- Experience in Service Supply Chain Asset Management or Enterprise Software implementations is a plus.
- Ability to travel up to 25%.
- Demonstrated ability to balance multiple priorities while consistently meeting project commitments and customer expectations.
- Excellent communication organizational and relationship-building skills with the ability to influence customers and cross-functional teams.
- Strong facilitation and presentation skills with the ability to lead customer meetings and executive discussions.
- Sound judgment with the ability to proactively identify and mitigate risks before they impact project delivery.
- Comfortable working in a fast-paced SaaS implementation environment.
- Highly organized with strong ownership follow-through and attention to detail.
Required Experience:
Junior IC
About Company
Baxter Planning provides Demand Forecasting Software to Optimize Inventory cost and improve service levels across complex, globalservice supply chains.
