Project Management Intern

The Business Operations & Project Management will support operational and project-based initiatives across multiple business functions. This role is designed to provide hands-on experience in business operations reporting process improvement project coordination and emerging AI-enabled business tools. The intern will assist with documenting procedures organizing project tasks conducting research supporting reporting activities evaluating workflow efficiencies and helping teams identify operational insights and improvement opportunities.

This position offers exposure to real-world business operations project management practices business analytics and practical AI applications used to improve productivity reporting and operational effectiveness.

Essential Functions

• Assist with documenting business processes workflows and operational procedures
• Create update and maintain Standard Operating Procedures (SOPs) and process documentation
• Support project coordination activities including task tracking follow-ups and status updates
• Conduct research and compile findings related to business operations customer experience reporting and process improvement initiatives
• Assist with reconciliation and validation of operational and reporting data Assist with testing and evaluating AI tools and business use cases
• Help create reports dashboards presentations and operational summaries for leadership and business teams
• Identify reporting inconsistencies trends and outliers and assist with compiling supporting analysis
• Assist with developing surveys collecting feedback and organizing results for business initiatives
• Participate in meetings and document action items process updates and follow-up tasks
• Support continuous improvement initiatives by identifying opportunities to improve organization efficiency and communication
• Assist with testing and evaluating business tools reporting processes and emerging technologies including AI-enabled productivity tools
• Perform additional administrative operational and project support duties as assigned

• Interest in AI automation business analytics or emerging technologies
• Comfortable learning and experimenting with new software and digital tools
• Ability to evaluate information for accuracy and completeness
• Strong curiosity and willingness to explore innovative business solutions Strong written documentation and note-taking abilities
• Ability to organize information in a clear and structured manner
• Comfortable working with spreadsheets reports and business data
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Strong listening and information-gathering skill
• Ability to follow established processes while also identifying improvement opportunities
• Strong written documentation and note-taking abilities
• Ability to organize information in a clear and structured manner
• Comfortable working with spreadsheets reports and business data
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Strong listening and information-gathering skills
• Ability to follow established processes while also identifying improvement opportunities
• Basic understanding of business professionalism and workplace communication
• Ability to ask thoughtful questions and seek clarification when needed

Required Competencies

• Innovative and solution-oriented mindset
• Adaptability with evolving technologies and business processes
• Ability to think critically about efficiency and workflow improvement
• Willingness to test learn and provide feedback on new tools and processes

Minimum work experience requirements

• Previous internship volunteer campus organization leadership or part-time work experience preferred but not required
• Demonstrated involvement in school projects extracurricular activities athletics clubs or community activities is a plus
• Exposure to Microsoft Office Google Workspace or similar productivity tools preferred
• Interest in business operations project management reporting analytics process improvement or business technology strongly preferred
• Ability to manage multiple assignments and work in a professional business environment
• Willingness to learn new systems processes and technologies

Minimum education requirements

• Currently pursuing an Associates or Bachelors degree
• Freshman or Sophomore college standing preferred
• Strong academic standing and involvement in extracurricular or leadership activities is a plus

• Prolonged periods of sitting and working on a computer
• Frequent use of a computer keyboard mouse and telephone equipment
• Ability to communicate effectively in person virtually and via written communication
• Ability to occasionally lift and move office materials up to 15 pounds
• Ability to work in a standard office or remote business environment
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position

• Full-Time Hours: 40 hours per week schedule
• Great workplace: Daily and weekly incentives to create a fun competitive and rewarding environment!
• Benefits: Health Care Plan (Medical Dental & Vision)
• Culture: Diverse welcoming culture with Employee Resource Groups
• Referrals: Refer a friend and earn up to $2000 per person!

Required Experience:

Intern