Project Lead RUA92307

Role Summary:

We areseekinga successful qualified and experiencedCommunity Medical Liaison (Regional Social Worker) ProjectLeadto provide director-level leadership for the IQVIA Community Medical Liaison program supportingJohnson & Johnson Innovative Medicine Neuroscience. This role is a step up from the Community Medical Liaison Manager position andis responsible foroverall project leadership client partnership contract performance strategic planning team development hiring coaching mentoring and operational execution across the national field-based CML team.

The Project Lead will serve as the primary operational and strategic point of contact for IQVIA and Johnson & Johnson Innovative Medicine stakeholders ensuring delivery of programobjectivesin accordance withcontractual requirements compliance standards and client expectations. The role will provide strategic oversight for disease state and product education initiatives related to current and future Johnson & Johnson Neuroscience therapeutic areas including schizophrenia schizoaffectivedisorder and mood disorders. The Project Lead will also guide field execution develop and implement program enhancements monitor performance against goals identify business opportunity. CML program in cross-functional planning with Medical Affairs Marketing Sales Advocacy Strategic Customer Group Business Development and other internal and external partners. This is a field-based leadership position withtravel required.

Responsibilities:

• Lead the overall IQVIA Community Medical Liaison program supporting Johnson & Johnson Innovative Medicine Neuroscience ensuring successful delivery of contractualobjectives operational expectations and program performance goals.

• Serve as the primary project leader and key relationship manager for IQVIA and Johnson & Johnson Innovative Medicine stakeholdersmaintainingeffective communication governance reporting cadence and issue escalation pathways.

• Partner with Johnson & Johnson Medical Affairs Marketing Sales Leadership Advocacy Strategic Customer Group Business Development and other cross-functional partners to develop and execute short- and long-term CML strategy.

• Provide strategic direction for national field execution including territory coverage account prioritization stakeholder engagement patient and caregiver education initiatives andtreatmentteam education opportunities.

• Own program planning and operational oversight including project timelines deliverables performance tracking reporting issue resolution risk mitigation and continuous improvement efforts.

• Manage contract-related responsibilities in partnership with IQVIA Business Development and leadership including scope of work alignment budget awareness change control support resource planning client satisfaction and identification of program expansion opportunities.

• Lead coach mentor and develop Community Medical Liaisons creating a high-performing compliant collaborative and engaged teamculture.
• Conduct field visits and coaching sessions with CML Managers and/or CMLs to reinforce program expectations strengthen clinical and educational execution support compliance and model best practices.
• Provide oversight for multidisciplinary healthcare professional education patient and caregiver education advocacy engagement and other approved field-based activitiesin accordance withcurrent regulatory and healthcare compliance guidelines.
• Collect synthesize and communicate marketplace trends clinical insights customer feedback educational gaps and field observations to inform Johnson & Johnson Neuroscience strategy and program enhancements.
• Prepare and present program updates business reviews performance summaries strategic recommendations and other project information to IQVIA leadership and Johnson & Johnson stakeholders.
• Ensure all activities are conductedin accordance withIQVIA policies Johnson & Johnson requirements applicable regulations healthcare compliance standard privacy guidelines and project-specific procedures.
• Act as a change leader for new initiatives launches resource updates process improvements and evolving client priorities ensuring clear communication and effective implementation across the team.

Qualifications:

• Masters degreerequiredin social work mental healthcounselingpsychologynursing public health health sciences or a related healthcare field; advanced clinical licensure or certification in mental healthstronglypreferred.
• Minimum of seven to ten years of relevant healthcare pharmaceutical medical affairs field leadership clinical education social work behavioral health or related experience preferred.
• Priorpeopleleadership experiencerequired including coaching mentoring performance management hiring onboarding and development of field-based teams.
• Experience leading complex client-facing projects contract teams cross-functional initiatives or field-based healthcare programs strongly preferred.
• Demonstrated ability to build trusted relationships with senior internal and external stakeholders and to serve as a strategic advisor to client leadership.
• Strong understanding of neuroscience behavioral health schizophrenia schizoaffective disorder mood disorders patient/caregiver education treatment team education and healthcare delivery systems preferred.
• Excellent presentation facilitation written communication and executive-level verbal communication skills in both in-person and virtual settings.
• Demonstrated strategic thinking business acumen budget awareness project management capability and ability to manage multiple priorities timelines and deliverables.
• Strong knowledge of healthcare compliance regulatory considerations privacy requirements andappropriate field-basedmedical or educational engagement standards.
• Flexibility to travel locally regionally and nationally as needed.
• Valid drivers licenserequired.

Demonstrates strength in the following:

• Client relationship management executive presence and stakeholder influence
• Contract budget scope and resource management awareness
• Project management planning prioritization and accountability for deliverables
• Coaching mentoring talent development succession planning and team engagement
• Hiring onboarding training performance management and employee relations partnership
• Ability to synthesize field insights performance data and marketplace trends into business recommendations
• Cross-functional collaboration with Medical Affairs Marketing Sales Advocacy Strategic Customer Group Business Development Recruiting Human Resources and Operations
• Strong written and verbal communication skills including business reviews executive summaries presentations and project updates
• Problem solving risk mitigation change leadership and continuous improvement
• High ethical standards and commitment to compliance quality and patient-centered education
• Oversee hiring candidate selection onboarding training succession planning performance management and professional development for the CML team in partnership with Recruiting Human Resources IQVIA leadership and the client asappropriate.

#LI-CES

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