Project Coordinator l

As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyoull be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and working opportunities and fostering a culture where everyones empowered to be their best.

Project Coordinator

RESPONSIBILITIES
Assist in the development and maintenance of project quoting ensuring alignment with project objectives and
deadlines - manage workload and meet project KPIs
Identify issues in scope and communicate with the external & internal teams/installers/vendors/customers for
resolution
Identify opportunities for process improvement and communicate through the proper channels
Maintain accurate project documentation for PM communications to the customer
Typically quote and place orders for brand conversion projects
Maintain and understand customer/brand products and offerings to address questions
Collaborate with the team and supervisors to ensure the correct resolution of complex issues
Stay up to date on product knowledge processes and best practices as training/information is provided by the
team brand and supervisors
Use internal systems/reporting for most project initiatives
Contribute to a positive company and team culture
Manage Customer Support Team in box including phone and email requests
And other duties as assigned

COMMUNICATION
Read/analyze survey information and site documents for accurate scope and quotes
Provide clear and concise written delivery
Provide excellent customer service by actively listening understanding needs and executing a solution
Fast paced email and phone response times
Respond effectively to sensitive inquiries
Verbally communicate effectively with clients/customers
Escalate appropriately when there are questions or escalated issues

CRITICAL THINKING
Ability and willingness to face challenges and solve problems while maintaining effective customer relationships by
meeting or exceeding their requirements and expectations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited
standardization exists
Ability to interpret various instructions furnished in written oral diagram or schedule form
Strong organizational skills

QUALIFICATIONS
1-3 years working in a business environment
General business background with working knowledge of principles practices and techniques of project
management
Strong analytical / problem-solving skills
Excellent communication and time management skills to be able to manage a fast-paced and constantly
changing work environment
Experience in customer service construction or branding is a plus

EDUCATION
BS or BA Degree or similar experience

Pay Range:

We offer a comprehensive benefits package that may include medical dental vision 401k matching and more!

Following receipt of a conditional offer of employment candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to and please be sure to include the title and the location of the position for which you are applying.