Project Coordinator 1

Join the Team Modernizing Medicine

AtModMed were not just building softwarewere reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur we took a radically different approach:we hired doctors and taught them how to code.This for doctors by doctors philosophy has allowed us to create an AI-enabled specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed youre joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida and extensive employee base in Hyderabad India we are a team of 4500 passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards:Gold Globee for Technology Team of the Year

• 2025 Black Book Awards:Ranked #1 EHR in 11 Specialties

• Florida Venture Forum:Venture-Backed Company of the Year

We are growing fast thinking big and we are just getting started.

Ready to modernize medicine with us

Job Description Summary:

This role is responsible for managing end-to-end implementations of Scribe product upsells ensuring timely efficient and high-quality delivery that aligns with client goals and business objectives. The individual in this position collaborates closely with cross-functional teams to coordinate resources resolve issues and maintain clear communication throughout the implementation lifecycle. In addition to leading Scribe upsell projects this role plays a key part in supporting the Project Manager team during new client onboarding helping to streamline processes enhance client satisfaction and ensure a smooth transition into the platform. This position contributes directly to the overall success of the Client Services - Implementation team by driving operational excellence and client success.

Role & Responsibilities

• Scribe Upsell Implementations (40%): The Project Coordinator ensures timely and high-quality delivery by collaborating with cross-functional teams to coordinate resources resolve issues and maintain clear communication with the client.
• Project Setup/Admin (40%): This duty is accomplished by updating customizing and administering all aspects of projects within the assigned medical specialty. The coordinator also maintains and monitors multiple simultaneous projects to ensure a smooth transition to the Project Manager.
• Kick-off Call Coordination/Kick-off Call Co-Ownership (10%): Responsible for coordinating with key stakeholders to schedule and perform the initial kick-off call.
• Administrative Work/Ad Hoc Requests (5%): The project coordinator provides critical support to the Project Manager team which involves handling various administrative tasks and ad hoc requests as needed. This duty contributes to the overall operational excellence and client success of the Client Services - Implementation team.
• Processes with RPA Tools (5%): This duty involves leveraging RPA (Robotic Process Automation) tools and applying independent judgment on project deliverables.

Skills & Requirements

• 1-3 years of relevant experience.
• Exceptional verbal and written communication skills.
• Ability to produce high KPI metric results and successful service delivery functions.
• Capability to complete tasks efficiently in fast-paced high-pressure environments.
• Proficient in computer applications including Google Workspace and Microsoft Office Suite (Excel Word PowerPoint).
• Committed to providing high-quality customer service with a focus on client satisfaction.
• Comprehensive knowledge of desktop hardware software applications operating systems and network connectivity.
• Highly organized and detail-oriented with strong time management skills.
• Bachelors Degree.
• Project coordination experience.
• Experienced in using CRM platforms such as Salesforce Cloud Coach Smartsheet and similar tools.

ModMed Benefits Highlight: At ModMed we believe its important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

• Comprehensive medical dental and vision benefits including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits Flexible Spending Account and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US) Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch treadmill workstations Zen and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email text and social media. The imposters are creating misleading email accounts conducting remote interviews and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders email addresses carefully. Additionally ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above please report them to the FTC website.