Programs & Events Operations Manager at Harvard Hillel

The Programs & Events Operations Manager serves as the operational backbone of Harvard Hillels Student Life team. Working closely with the Director of Student Life and program staff this role ensures that Harvard Hillels programs and events are thoughtfully planned financially managed and executed with excellence. By coordinating logistics vendors budgets facilities hospitality and administrative systems this role enables program staff to spend more time building relationships with students and creating meaningful Jewish experiences. The position also supports select alumni donor family and board events helping create an organized welcoming and professional experience across Harvard Hillel.

The ideal candidate is highly organized proactive detail-oriented and enjoys building systems that help others succeed. They are equally comfortable planning behind the scenes and calmly coordinating logistics during major events.

Program & Event Operations

• Coordinate logistics for student programs Shabbat and holiday experiences retreats leadership initiatives classes and community events.
• Manage room reservations registrations catering vendors event timelines supplies signage and purchasing.
• Coordinate facilities needs including room setup audiovisual support building access security deliveries and event readiness.
• Serve as the operational point person for assigned events ensuring logistics run smoothly before during and after each event.
• Support student leaders with purchasing reimbursements vendor coordination event planning and building procedures.
• Help create exceptional experiences through thoughtful hospitality organization and attention to detail.

Financial & Administrative Operations

• Track program budgets and monitor event spending in partnership with Student Life and Finance.
• Process purchase requests invoices contracts reimbursements deposits and vendor payments.
• Maintain accurate financial records and operational documentation.
• Coordinate vendor communication and ensure expenses are processed accurately and on time.

Systems & Organizational Effectiveness

• Maintain planning tools calendars templates checklists and operational documentation.
• Improve workflows for event planning purchasing vendor management and administrative processes.
• Maintain shared systems including that support collaboration across departments.
• Identify opportunities to improve efficiency strengthen processes and enhance the overall participant experience.

Collaboration

• Partner with colleagues across Student Life Facilities Operations Finance Development and Communications to support organizational priorities.
• Contribute to a collaborative culture grounded in professionalism hospitality responsiveness and continuous improvement.

• Three or more years of experience in operations administration event coordination project management higher education hospitality nonprofit administration or a related field.
• Exceptional organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Experience managing budgets vendors purchasing contracts invoices and reimbursements.
• Strong attention to detail and outstanding written and verbal communication skills.
• Confidence using tools such as spreadsheets and databases.
• A proactive service-oriented approach with the ability to anticipate needs solve problems and build strong collaborative relationships.
• Willingness to work occasional evenings weekends and holidays.

• Salary: $70000$75000 commensurate with experience
• Comprehensive medical dental vision retirement and paid time off benefits
• Professional development opportunities
• The opportunity to join a warm collaborative mission-driven team creating meaningful Jewish experiences for Harvard students.

Harvard Hillel is home to more than 500 Jewish undergraduates and 1800 Jewish graduate students. Our mission is to help students build meaningful Jewish lives through relationships learning leadership and community. Every member of our staff contributes to creating a welcoming environment where students can explore their identities develop as leaders and find a Jewish home on campus.

In 1923 Rabbi Benjamin Frankel started Hillel with humble means a noble mission and a breathtaking vision: to convey Jewish civilization to a new generation. Today Hillel International continues to enrich the lives of Jewish students and is the largest Jewish campus organization in the world at nearly 1000 colleges and universities across North America and around the world. As Hillel evolves as an organization the mission remains steadfast: to create lasting connections with every Jewish student that foster an enduring commitment to Jewish life learning and Israel and train them to become the next Jewish leaders.

Hillel is an equal opportunity employer. We are committed to creating an accepting and inclusive environment for all.