Program Staff Supervisor

Program Staff Supervisor

Pay: $55000 - $60000 annually

Benefits for Full-time employees:

• Health Insurance:Offered throughBlue Cross Blue Shield with generous company contribution.
• Enhanced Retirement Plan:25% - 33% Employer matchbased on tenure.
• Student Loan Assistance:Consolidation counseling & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• TuitionAssistance:Reimbursed or prepaidcollege coursework!
• Home Mortgage Initiative:Favorabledown payment(3-5%) reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

• Generous AccruedPaidVacation:3 weeksin your first year!
• VacationCash-OutOption
• 3PaidPersonal Days
• 11PaidHolidays
• AccruedPaidSick Time

Staff Supervision and Development
Provide regular and ongoing supervision to Bachelor-level and lived-experience direct service staff who provide Support and Stabilization services.
Review the documentation of supervisees for completeness quality timeliness and compliance.
Monitor staff performance productivity service quality and adherence to program expectations.
Assist staff in developing engagement assessment safety planning care coordination and youth and family support skills.
Provide coaching mentoring and field-based support as needed.
Participate in onboarding training and performance evaluations of staff.
Address performance concerns and develop corrective action plans when necessary in conjunction with the Clinical Supervisor and/or Program Director.
Promote staff retention professional development and a positive team culture.

Program Operations and Service Delivery
Assist with case assignment and monitoring of referral response timelines and service accessibility requirements.
Ensure services are delivered in accordance with DCF Support & Stabilization program requirements and agency standards.
Maintain staffing coverage and coordinate schedules to meet family needs.
Facilitate and/or support DCF team meetings and case review meetings.
Support collaboration among program staff and other internal agency programs.

Quality Assurance and Compliance
Monitor compliance with DCF contractual requirements agency policies confidentiality regulations and applicable state and federal standards.
Ensure staff maintain required training certifications and competencies.
Assist with internal audits quality improvement activities and utilization reviews.
Monitor service outcomes and participate in continuous quality improvement initiatives.

Community and System Collaboration
Maintain collaborative working relationships with DCF staff Area Lead Agencies community providers schools healthcare providers and other stakeholders.
Represent the program at community meetings trainings and provider forums.
Support effective coordination of services across child-serving systems.

Direct Service Responsibilities
Provide direct services to children youth parents and families when needed to support program operations staff development coverage needs or complex situations.
Assist with engagement service planning care coordination resource linkage and stabilization activities.
Support staff in managing high-risk or complex family situations.

Administrative Responsibilities
Maintain accurate supervision records and documentation of client care.
Assist with program reporting and data collection activities.
Support budgetary stewardship through efficient use of program resources.
Participate in agency committees meetings and organizational initiatives as appropriate.
Perform other duties as assigned.

Educational Requirements:Bachelors degree required
Driving license requirement:Standard drivers license class C or class D
Years of experience:0 3 years of related experience

Child Development Knowledge: Understanding stages of child growth and development.
Parent Communication: Effectively communicating with parents about their childs progress.
Therapeutic Techniques: Applying various therapeutic approaches.
Youth Mentoring: Providing guidance and support to young people.
Communication Skills: Strong verbal and written communication abilities.
Team Collaboration: Working effectively with other care providers professionals and support staff.
Critical Thinking: Analyzing facts to form a judgment.
Developing Self and Others: Builds their professional skills and competencies and improves work performance; employee encourages the continuous development of their staff.
Case Management: Coordinating and providing services to meet the needs of clients.
Time Management: Managing ones own time efficiently.