PROGRAM SPECIALIST- QUALITY ASSURANCE

POSITION PURPOSE:Under the direction of the Senior Director QA & Procurement monitors classrooms in accordance with NHAs Head Start and Early Head Start monitoring plan procedures and instruments for noncompliance of Head Start Standard Operating Procedures (SOP); interprets provisions of the Head Start Performance Standards for staff parents and the community; provides follow-up procedures for staff when appropriate; QA will review selected program and manage areas such as Eligibility Recruitment Selection Enrollment and Attendance (ERSEA) Site Licensing Health & Safety Daily Inspection and Recordkeeping; conducts unannounced and/or announced visits to sites to ensure compliance with local state and federal regulations; works as a team to build consensus on noncompliance concerns; must complete written report on assigned areas concerning compliance standards and Corrective Action Plans (CAP); communicates with the Center Directors and staff on CAPs and site standards; serves as subject matters expert in SOPs and PRISM reviews; performs other administrative duties as OF ESSENTIAL DUTIES:The duties listed below are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to this as a member of the Quality Assurance/Legal Unit; duties will be to monitor classrooms in accordance with NHAs Head Start and Early Head Start monitoring plan procedures and instruments for noncompliance of Head Start Standard Operating Procedures (SOP);Provides ongoing assistance support and guidance to center and area staff in the interpretation of the Head Start Performance Standards for staff parents and the community; provides follow-up procedures for staff when appropriate;Will review selected program and manage areas such as Eligibility Recruitment Selection Enrollment and Attendance (ERSEA) State Licensing Health & Safety Daily Inspection and Recordkeeping;Conducts unannounced and/or announced visits to sites to ensure compliance with local state and federal regulations; Works as a team to build consensus on noncompliance concerns;Prepares regular and special status reports; writes monitors records and reports of program services to children and families;Serves as a subject matter expert in one or more areas including education health social services special needs/disabilities mental health training and career development for staff and center directors;May be assigned lead/supervisory responsibilities for a widely diverse team of technical and professional staff;All other duties as MINIMUM QUALIFICATIONS:The level and scope of the knowledge and abilities listed vary according to the levels listed in the Training and Experience section of:Modern theories methods and practices of Early Childhood Education and Child Development;Modern theories methods and practices of assigned areas of responsibility and expertise including early childhoodeducation social services emotional and/or physical health and learning and/or physical disabilities;Federal state and local laws and regulations applicable to the Head Start;Program and the assigned areas of responsibility and expertise;Head Start Program Performance Standards;Goals objectives policies and procedures of the NHA Head Start Program;Modern theories principles and practices of supervision including training and staff development;Record keeping and filing practices and to:Organize set priorities and exercise sound independent judgement within areas of assigned responsibility;Interpret apply explain and reach sound decisions in accordance with Program regulations policies and procedures; Instruct and train individuals in a group setting and one-on-one;Communicate effectively orally and in writing;Prepare clear concise and accurate reports correspondence and other written materials;Exercise tact objectivity sensitivity strategy and judgement in dealing with volunteers parents and staff;Organize and maintain specialized Training and Experience:The following are typical ways of obtaining the knowledge skills and abilities outlined above. At least a Bachelors Degree from an accredited college or university with a major in Child Development Human Development Education Social Work Psychology or a related field; or a Registered Nurse (RN or LCSW); and three (3) years of progressively responsible experience providing direct services to low-income children and families of diverse cultural CERTIFICATES & SPECIAL REQUIREMENTSMust have a valid California Drivers License. Certification in pediatric first aid CPR must be met within 90 days of employment. Must meet and maintain state law and county licensing requirements regarding employment in a childcare center (fingerprints TB physical immunizations). PHYSICAL AND MENTAL DEMANDS:The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands:Employee is required to sit stand and walk; talk or hear both in person and by telephone; use hands to finger handle or feel; operate standard office equipment; reach with hands and arms; and lift up to ten (10) pounds. This job includes close vision and the ability to adjust Demands:Required to use written and oral communication skills; read and interpret data; information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform work on multiple concurrent tasks and interact with program management staff volunteers representatives of public agencies and community organizations and others encountered in the course of ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee regularly works in an office environment and the noise level is typical office conditions.