Program Specialist 5121

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60 locations we provide programs in a variety of service areas including workforce development children youth families seniors and homeless prevention

East Concourse Older Adult Center: Hosting spaces where new friendships are made creating opportunities for older adults to thrive connect and explore and providing support to successfully navigate life.

RESPONSIBILITIES

• Develop and implement a diverse calendar of programs including educational workshops fitness classes arts and crafts cultural events and social activities.
• Coordinate day-to-day program operations and logistics (e.g. workshops activities outreach).
• Onboard new participants ensure eligibility documentation is complete and provide ongoing assistance.
• Provide Case Assistance and Information and Referral Services to Older Adults Assist with participants registration and annual update of member files.
• Track and report data on program participation client outcomes and service delivery.
• Collaborate with staff volunteers and community partners to enhance program offerings.
• Facilitate daily activities and provide hands-on support during events.
• Monitor participant engagement and gather feedback to continuously improve programming.
• Ensure all activities are conducted in a safe respectful and inclusive manner. Maintain accurate records of attendance program evaluations and supply inventories.
• Assist with outreach efforts to increase participation and community awareness.
• Support the centers mission and contribute to a positive team-oriented work environment.
• Serve as a liaison between the program and other internal departments or external agencies.
• Prepare bulletin boards to reflect the monthly calendar of activities and current holidays and activities.
• Maintain accurate activity and service unit logs.
• Conduct Customer Satisfaction Surveys and use feedback for program improvements.
• And other duties as assigned by the Program Director/Coordinator.

Program Specific Responsibilities

• Plan and lead group activities.
• Assist with seeking out community organizations and resources to provide partnerships presentations and information relevant to Older Adults.
• Decorate the center appropriate to upcoming seasons and celebrations
• Provide clients with case assistance information and referral services
• Enter data into an agency and funder database (e.g. Vivé Salesforce)
• Maintain accurate records.
• Support wellness nutrition and social activities.
• Track participation and prepare program materials.
• Coordinate events workshops or group activities.
• As needed support staff at other OAC sites including working at the site.
• Provide Cooling Center and Warming Center Coverage (may include evenings and weekends).

QUALIFICATIONS

• High School Diploma/ GED
• Preferred: experience working with older adults in a community or recreational setting.
• Strong organizational interpersonal and written/verbal communication skills.
• CPR/First Aid certification (or willingness to obtain).
• Knowledge of older adult issues elder rights entitlement programs and local community resources.
• Proficiency in English required; proficiency in a second language preferred.

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand walk or sit for long periods of time.
• Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .