Program Manager, Workforce Development, Aging and Community Services

• Plans organizes assigns and coordinates the work of the organizational unit resolving policy issues and problems as they arise.

• Advises department administration on policy issues involving the work of the organizational unit.

• Has responsibility for major administrative functions such as budget accounting personnel or internal support services.

• Develops and implements solutions to complex problems of organization budget personnel or procedures that occur within the Program Managers area of responsibility.

• Plans organizes and directs the work of subordinate staff in: Development of comprehensive plans and service priorities for Departmental programs; Development of contractor selection and contracting systems; Management of contract monitoring and compliance mechanisms; Working with advisory bodies and the public to elicit the opinions and advice of these interested parties.

• Directs Senior and Service Center managers and staff in the delivery of direct services to the public.

• Formulates recommendations of departmental policies and procedures.

• Maintains liaison with a variety of officials agencies and organizations in complex or high level matters concerning the Department.

• Coordinates the work of the organizational unit with that of other County departments and divisions.

• Represents the department before subcommittees and full meetings of various advisory councils workshops conferences and meetings of special committees.

For more information please view the classification specification:Program Manager Workforce Development Aging and Community Services

REQUIREMENTS TO QUALIFY

OPTION 1
One (1) year of experience at the level of Los Angeles Countys class ofProject Supervisor Community Services* or higher responsible for the development and/or implementation of community development and older adult services or related programs**.

OPTION 2
Three (3) years of experience at the level of Los Angeles Countys class ofCommunity Center Director I*** or higher one (1) year of which must include supervision during the last three (3) years participating in the development and/or implementation of community development and older adult services or related programs** or in departmental administrative support functions.

OPTION 3
Three (3) years of experience in a highly responsible administrative capacity**** analyzing and making recommendations for the solution of problems of organization financial services human resources or information technology one (1) year of which must have been at the level of Los Angeles Countys class ofAdministrative Services Manager III*****directing or assisting in directing an administrative human resources financial services or information technology program unit in the service of Los Angeles County.

Special Requirement Information

*Project Supervisor Community Services is defined as having responsibility for supervising a special project involving the development and implementation of service programs that require direct community participation. Qualifying experience at this level must include responsibility for planning developing implementing coordinating and/or evaluating community-based service programs rather than solely supervising staff volunteers events or routine program activities.

**Community development and older adult services or related programs refers to organized programs designed to address community needs or provide services to older adults and other targeted populations. Such programs may include but are not limited to community engagement and outreach older adult services social or supportive services health and wellness programs educational or recreational programs resource and referral services or other programs intended to improve access to services and community well-being.

This examination will consist of a multiple-choice and simulation assessment worth 100% assessing:

• Management Judgement
• Willingness to Learn
• Empathy
• Working Relationships
• Sharing Knowledge and Guidance
• Analyzing Information
• Learning Quickly
• Generating New Ideas
• Using time Efficiently
• Working to High Quality Standards
• Adapting to Change
• Controlling Emotions
• Achievement
• Responsibility
• Management Potential
• Deductive Reasoning
• Reading Comprehension

Applicants must receive a passing score of 70% or higher on the assessment to be added to the
list.

• Online practice tests are available at You can also visit our Los Angeles County Online Assessment Preparation Series webpage at information about common online assessment types sample questions and test-taking tips.
• Various information can be found on our website at The section dedicated to test preparation is Employment Test Assistance.

Applicants who passed the assessment are placed on a list for a period of six (6) months. We will use this list to fill vacancies in the Department of Aging and Disabilities as they occur.

We only accept applications filed online. Applications submitted by U.S. mail fax or in person are not accepted. Apply online by clicking on the Apply green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employers name and address job title beginning and ending dates number of hours worked per week and description of work performed.

We may verify information included in the application at any point during the examination and hiring process including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails it is possible to view notices by logging into and checking the profile inbox. It is every applicants responsibility to take steps to view correspondence and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

Federal law requires that all employed persons have a Social Security Number so include yours when applying.

For those who do not have access to a computer or the internet we provide access to complete an application at public libraries throughout the county.

All applicants must file their application online using their own user ID and password. Using a family members or friends login information may erase a candidates original application record.

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information please visit: Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations please visit: Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job and will also consider potential mitigating factors which may include but is not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). If asked to provide information about conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles please visit our interactive Career PathFinder application at .

Veterans Credit:
Pursuant to the County Charter and County policy in all open competitive examinations (i.e. examinations open to everyone) the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran as well as the spouse of a deceased or disabled veteran who served in the Armed Forces of the United States under specific conditions.
For more information on veterans credit please visit: September 2025