Program Manager Service Design

Position is contingent upon contract award and funding.

Entarian is seeking an experienced Program Manager Service Design to lead the planning design and governance of complex technical solutions and service capabilities supporting defense federal and mission-critical environments. The Program Manager Service Design is responsible for coordinating solution development activities ensuring architectural alignment and managing the transition of technical concepts into executable service offerings. This role serves as the integration point between architects engineering teams cybersecurity personnel operations teams customers and delivery partners to ensure solutions are designed for scalability security reliability and operational success.

The ideal candidate will have demonstrated experience managing complex technical solution design efforts involving space systems ground infrastructure mission operations communications networks cloud environments or enterprise IT capabilities.

Key Responsibilities include but are not limited to:

• Lead program-level service design activities coordinating solution development from concept through operational implementation.
• Manage the development and governance of technical solutions ensuring alignment with customer mission requirements enterprise architecture standards and operational objectives.
• Serve as the primary program management interface between solution architects engineering teams cybersecurity personnel operations organizations and customer stakeholders.
• Establish and manage service design processes including requirements alignment architecture reviews design approvals and transition planning.
• Coordinate development of solution architectures technical road-maps implementation strategies and operational concepts.
• Support architecture governance activities including technical reviews design boards engineering working groups and stakeholder decision forums.
• Ensure proposed solutions address functional requirements cybersecurity requirements performance objectives scalability needs and life-cyclesustainment considerations.
• Manage dependencies across architecture engineering infrastructure software cybersecurity and operational work-streams.
• Track solution design milestones technical risks action items decisions and readiness criteria to support successful delivery.
• Facilitate trade studies design assessments and technical decision processes to support informed program execution.
• Coordinate development and review of technical artifacts including architecture diagrams system designs interface documentation implementation plans and service transition documentation.
• Support integration planning between new capabilities existing systems and operational service environments.
• Identify technical schedule resource and integration risks associated with solution development and coordinate mitigation strategies.
• Support transition planning from solution design through implementation deployment and service operations.
• Develop executive-level briefings program status reports decision packages and governance materials for leadership and government stakeholders.
• Coordinate with external partners subcontractors and mission stakeholders to ensure solution alignment and execution readiness.

Salary range: $215000.00 - $240000.00

• Active Secret clearance (TS/SCI preferred depending on program requirements).
• Bachelors degree in Engineering Computer Science Information Technology Business Program Management or a related discipline. Equivalent experience may be considered.
• Minimum ten (10) years of experience managing complex technical programs solution development efforts service design activities or systems integration initiatives.
• Demonstrated experience managing cross-functional technical teams responsible for architecture engineering implementation and operational transition.
• Experience supporting solution architecture development technical governance and design review processes.
• Experience coordinating complex technical requirements across multiple stakeholders organizations and delivery teams.
• Strong understanding of enterprise architecture systems engineering principles service design methodologies and technical life-cyclemanagement.
• Experience managing technical road-maps dependencies risks and implementation planning.
• Experience supporting defense federal aerospace communications cloud or enterprise IT programs.
• Strong written and verbal communication skills with the ability to communicate technical concepts to engineering teams program leadership and government customers.
• Proficiency with Microsoft Office Suite including Word Power-Point Excel Project and Outlook.
• Ability to travel approximately 25% to support customer locations architecture reviews partner engagements and operational activities.

• Experience supporting Department of Defense U.S. Space Force NASA or Intelligence Community programs.
• Experience managing service design or solution architecture activities within large enterprise IT cloud or mission systems environments.
• Familiarity with enterprise architecture frameworks such as DoDAF TOGAF or similar methodologies.
• Experience supporting cloud architecture AWS GovCloud Azure Government hybrid cloud or platform service design.
• Experience supporting Digital Engineering Model-Based Systems Engineering (MBSE) Digital Thread or Digital Twin initiatives.
• Experience managing DevSecOps software factory or modern application delivery environments.
• Experience supporting cybersecurity architecture Zero Trust RMF or secure-by-design solution development.
• PMP PgMP SAFe ITIL or equivalent professional certification.
• Experience developing technical proposals solution concepts Statements of Work (SOWs) and Basis of Estimate (BOE) inputs.
• Experience leading architecture governance boards technical interchange meetings and executive-level design reviews.