Program Manager

PositionTitle: Program Manager

Functional Ministry Area(s): Ministry Support Services

Church: Hillside Community Church

Location: Rancho Cucamonga Campus

Reports to: Director ofOperations

FLSAClassification: Exempt Part-Time

Supervises: No

Compensation: $23-$26 hour

Schedule: Sunday - Thursday (up to 30 hours)

Created/Updated: August 2026

OVERVIEW

We are seeking an experienced Program Manager to lead a large multi-faceted initiative composed of several interdependent sub-projects. This role sits above individual project execution you willsetthe overall program strategy ensure alignment across workstreams manage cross-functional and external dependencies andreport onprogress to senior stakeholders. You will also serve as the primary point of coordination with an outside agency partner supporting portions of the ideal candidate is comfortable moving fluidly between big-picture program strategy and the tactical details of individual projects and is fluent in multiple delivery methodologies (WaterfallAgile/Scrum Kanban) so they can flex their approach to fit each sub-projects needs.

CORE STAFF VALUES

• Christ-centered:I choose to seek Christ and His kingdomabove all else. I will keep the main thing the main thing and strive to lovetrustand follow Jesus stay grounded in Scripture and keep in step with HisSpirit dayby day

• Compassionate (care):I want to be marked by the compassion of Jesus in how I relate to others I choose to be a proactive initiator of care remembering that Jesus is a friend of sinners like me and reaches out to the suffering

• Collaboration:I choose partnership with God and with others over individual achievement and effort. I want to work with God and His people on His mission of transformation that is bigger than anyone one of us

• Community:I will devote myself to and faithfully cultivate friendships with others at Hillside. Growing with Jesus always involves being with friends who prayserveand follow Jesus together

• Commitment:I will wholeheartedly and sacrificially devote myself to God and one another in a world of busyness and my heart homeneighborhoodand church I will be a devoted follower of Christ

• Courageous:our faith calls us out of our comfort zones and invites us to live with boldness & resiliency filled with Gods Spirit and power. I willseekfirst the kingdom of God being a servant and witness to Him daily

• Celebration:I will choose to be thankful and joyful in the goodness of God and His salvation. Even when sorrowful I willseekto be grateful for the gifts of God. I also choose to rejoice with others as they rejoice.

RESPONSIBILITIES

Program Leadership & Strategy

• Own the overall program roadmap timeline budget and success metrics ensuring all sub-projects roll up to and support the programs strategicobjectives.

• Define program governance structures including reporting cadences escalation paths and decision-making authority.

• Identifyand manage cross-project dependencies risks and resource conflicts before theyimpactdelivery.

• Maintain aconsolidatedview of program health (scope schedule budget quality) and translate it into clear updates for executive stakeholders.

Sub-Project Oversight

• Provide direction and support to individual project managers or workstream leads ensuring their plans align with overall program goals.

• Select and apply theappropriate deliveryframework (Waterfall Scrum Kanban or hybrid) for each sub-project based on its scope risk profile and stakeholder needs.

• Review and approve individual project plans timelines and resourcing requests.

• Facilitate program-level ceremonies (e.g. steering committee meetings cross-team syncs quarterly planning) to keep sub-projects synchronized.

Agency & Vendor Coordination

• Serve as the primary liaison between the internal team and an external agency partner managing scope deliverables timelines and contractual obligations.

• Review and approve agency statements of work (SOWs) change orders and invoices in partnership with procurement/legal as needed.

• Hold regular check-ins with the agency to review progress resolve blockers and ensure quality standards are met.

• Manage handoffs between internal teams and the agency to ensure smooth integration of deliverables into the broader program.

Stakeholder & Communication Management

• Build andmaintainstrong relationships with sponsors functional leads and external partners.

• Proactively communicate risks changes in scope and timelineimpactsto relevant stakeholders.

• Prepare and deliver regular status reports dashboards and executive presentations.

• Facilitate conflict resolution and alignment when priorities compete across sub-projects or with the agency.

Process Tools & Continuous Improvement

• Establish andmaintainprogram documentation including charters RAID logs (Risks Assumptions Issues Dependencies) and lessons-learned repositories.

• Champion consistent use of project management tools and reporting standards across all sub-projects.

• Identifyopportunities to improve processes tooling and cross-team collaboration.

• Support change management and adoption efforts tied to the programs outcomes.

REQUIREMENTS & SKILLS

• 5 years of experience in project or program management with at least 2yearsmanaging programs composed of multiple sub-projects or workstreams.

• Demonstrated experience managing external agencies vendors or contractors including SOWs and budget oversight.

• Strong working knowledge of multiple project delivery frameworks:Waterfall Scrum/Agile and Kanban with the judgment to apply the right one to the right situation.

• Proficiencywith common project/program management tools such asAsana Jira Smartsheet MS Project or Trello and collaboration tools such asConfluence SharePoint or Notion.

• Excellent written and verbal communication skills including experience presenting to senior leadership.

• Strong organizational skills with the ability to manage competing priorities across multiple workstreams simultaneously.

• Experience building and managing budgets timelines and resource plans.

Preferred Qualifications

• PMPPgMP CSM orSAFecertification desired.

• Experience in ministry field desired.

• Familiarity with change management methodologies ( with financial/budget tracking tools and reporting dashboards (e.g. Power BI Tableau).

Key Competencies

• Systems thinking:Able to see how individual projects interact andimpactthe broader program.

• Adaptability:Comfortable tailoringmethodologyand communication style to different teams and partners.

• Influence without authority:Able to align sub-project leads and an external agency toward shared goals without direct reporting lines.

• Risk management:Proactivelyidentifiesand mitigates issues before they escalate.

• Executive presence:Communicates confidently and clearly with senior stakeholders and sponsors.

PERSONAL & MINISTRY ALIGNMENT

• Committed follower of Jesus Christ with a lifestyle that reflects biblical values and integrity

• Alignment with Hillsides Vision Mission and Core Staff Values

• Alignment with the Aspire Network of Churches leadership development and multiplication philosophy

• Actively engaged in spiritual growth through community serving and personal disciplines