Program Manager, Pathway Programs
Winston Salem, NC - USA
Job Summary
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
1st
Pay Range:
$28.55 - $42.85JOB SUMMARY:
The Program Manager supports the development implementation and evaluation of pathway programs partnerships and initiatives that advance the mission of the WFUSM and Office of Pathway Programs. Working closely with the Associate Director this role helps create educational and experiential opportunities that support learners from K-12 through graduate and professional education fostering personal and professional growth while strengthening the future healthcare workforce. The position also supports program operations partnership development budget stewardship data analysis and strategic initiatives aimed at expanding access and addressing the gaps that impact health care.
EDUCATION/EXPERIENCE:
- Bachelors degree with two years of relevant experience required.
- Masters degree in Health Administration Business Administration or related field preferred.
- Two years experience in project management program management development administration or supervisory experience required.
ESSENTIAL FUNCTIONS:
- Create and execute pathway program(s) and support implementation of activities curricula and workshops involving Character Leadership & Flourishing.
- Collaborate with pathway program faculty staff and mentors to integrate character development into existing pathway programs.
- Collaborate with pathway program participants and parents to assist in the development and support educational and professional goals.
- Assist in development and maintenance of the various programs materials which include communication templates educational materials forms reports newsletters and other program resources.
- Assist with development administration and promotion of specific projects (e.g. create surveys to assess interns program experience and report responses).
- Coordinate and facilitate meetings workshops and program activities to support pathway program objectives and stakeholder engagement.
- Monitor project timelines deliverables and outcomes to support successful and timely completion of pathway program initiatives.
- Nurture and sustain partnerships with students parents alumni community organizations and other institutions in ways that enhance pathway program resources and opportunities.
- Assist in creating and fostering a supportive office environment that encourages open dialogue and personal growth.
- Promote collaboration and cooperation among pathway programs across WFUSM departments centers and institutes.
- Assist with the operational aspects of partnership development and program alignment with educational goals.
- Contribute to the preparation of reports and presentations for internal stakeholders including the Advisory Board Vice CAO and other leadership groups.
- Assist in the supervision of contracted program staff to ensure the quality of service provided and achievement of program goals.
- Provide guidance and support to pathway program leaders on navigating institutional policies and operational procedures.
- Serve as a liaison between pathway programs faculty staff students educational partners community organizations and other stakeholders.
- Support pathway program leaders in identifying opportunities to strengthen program effectiveness and participant experiences.
- Assist in management and accuracy of the WFUSM Office of Pathway Programs central database for internal and external access.
- Assist in the oversight of the volunteer and mentor/mentee matching system within the database.
- Participate in program evaluation by collecting and analyzing data in support of key performance metrics.
- Participate in administering metrics and tools to monitor the effectiveness and impact of pathway programs and initiatives.
- Assist in the management of shared systems and processes for program evaluation and support the implementation of enhancements based on the Directors strategic decisions.
- Prepare periodic reports and analyses reflecting program progress trends outcomes and opportunities for improvement.
- Support quality reporting operational initiatives and data-driven decision-making through effective management and interpretation of program data.
- Assist with the development of surveys assessments and reporting tools to evaluate program effectiveness and participant outcomes.
- Assist with tracking program-related expenditures maintaining records and supporting budget and financial reporting activities as assigned.
- Participate in professional development opportunities to enhance skills and knowledge in areas of focus.
- Represent the Office of Pathway Programs at conferences workshops and community events.
- Promote a cooperative work environment through effective communication interpersonal relationships and team building.
- Support the successful execution and evaluation of assigned programs and projects and contribute to achieving desired program outcomes.
- Perform other duties as assigned by the Director of the Pathways Office.
SKILLS/QUALIFICATIONS:
- Excellent oral and written communication skills.
- Previous supervisory experience.
- Solid interpersonal skills to effectively build relationships with business partners across departments and facilitate work among teams.
- Strong analytical and critical thinking skills.
- Strong PC background in computer spreadsheets systems and presentation packages.
- Skilled problem solver who can work independently.
- Ability to manage special projects work under pressure meet deadlines.
- Customer service orientation.
- Strong presentation skills to effectively persuade and influence in order to achieve desired outcomes with diverse clientele.
WORK ENVIRONMENT:
Clean well-lit comfortable office setting.
Our CommitmenttoYou:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training
Premium pay such as shift on call and more based on a teammates job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g. full-time part-time per diem temporary etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit integrated health system in the United States created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas Georgia and Alabama; and Aurora Health Care in Wisconsin Advocate Health is a national leader in clinical innovation health outcomes consumer experience and value-based care. Headquartered in Charlotte North Carolina Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology neurosciences oncology pediatrics and rehabilitation as well as organ transplants burn treatments and specialized musculoskeletal programs. Advocate Health employs 155000 teammates across 69 hospitals and over 1000 care locations and offers one of the nations largest graduate medical education programs with over 2000 residents and fellows across more than 200 programs. Committed to providing equitable care for all Advocate Health provides more than $6 billion in annual community benefits.
Required Experience:
IC
About Company
Proudly serving Wisconsin with 18 hospitals, over 150 clinics and 70 pharmacies across 30 communities. Choose Aurora Health Care for you and your family.