Program Manager Outcomes and Evaluations

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Welcome and thank you for your interest in employment with Loudoun County Government!

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The Loudoun County Department of Mental Health Substance Abuse and Developmental Services is seeking a talented and motivated individual to serve as a Program Manager Outcomes & Evaluations within the Quality Assurance this role you will work with a trusted and reputable team that has a history of success connecting individuals and their families with person-centered recovery-oriented services and support.

We welcome new teammates who approach their professional careers with enthusiasm and dedication to our diverse and fast-growing county. Come be a part of something that matters.

The Department of Mental Health Substance Abuse and Developmental Services (MHSADS) is seeking a Program Manager Outcomes & Evaluations to provide leadership and oversight of the Departments Outcomes & Evaluations program.

This position is responsible for overseeing the collection analysis interpretation and reporting of data used to support operational decision-making quality improvement initiatives performance management activities and local state and federal reporting requirements. The Program Manager supervises Outcomes & Evaluations staff and works closely with Department leadership program staff information technology staff and external stakeholders to support continuous quality improvement efforts and program effectiveness.

In this role you will:

• Guide and support the development of performance measures outcomes reporting and program evaluation activities across the Department.
• Oversee the collection validation analysis and reporting of behavioral health developmental services and operational data.
• Develop and maintain dashboards reports surveys and other tools used to monitor performance quality access to services and outcomes.
• Support Department-wide quality improvement initiatives by identifying trends service gaps and opportunities for improvement.
• Coordinate required reporting and data submissions to County State and Federal agencies.
• Monitor performance indicators and translate data into meaningful information to support management decision-making.
• Research and remain current on best practices and emerging trends related to behavioral health data performance measurement quality improvement and outcomes evaluation.
• Provide technical assistance and consultation to Department staff regarding data collection reporting requirements performance measures and evaluation activities.
• Supervise and develop Outcomes & Evaluations staff.
• Manage program resources budget activities and assigned projects related to the Outcomes & Evaluations program.
• Assist with management of contracts and vendor relationships supporting data reporting and evaluation activities.
• Represent the Department on local regional and state committees workgroups and initiatives related to behavioral health data quality improvement and performance measurement.

Bachelors degree in Public Health Business Analytics Data Analytics Statistics Healthcare Administration Social Work Public Administration Information Systems or a related field and five (5) years of professional experience conducting data analysis program evaluation performance measurement quality improvement or related work including one (1) year of supervisory or team lead experience or equivalent combination of education and experience.

Preferred Qualifications:

• Masters degree in Public Health Business Analytics Data Analytics Statistics Healthcare Administration Social Work Public Administration or a related field.
• Experience working within behavioral health healthcare public health human services or local government environments.
• Knowledge of Virginia Department of Behavioral Health and Developmental Services (DBHDS) Medicaid and behavioral health reporting requirements.
• Experience with electronic health record systems and healthcare data reporting.
• Experience with business intelligence and data visualization tools such as Microsoft Power BI or similar software.
• Experience supporting quality improvement performance management or outcomes measurement initiatives.
• Strong analytical and quantitative skills.
• Experience analyzing large and complex datasets.
• Ability to communicate technical information to both technical and non-technical audiences.
• Experience developing dashboards reports and performance measures.
• Strong written and verbal communication skills.
• Strong interpersonal skills and attention to detail.
• Ability to manage multiple priorities and projects in a dynamic environment.

• Employment is contingent upon successfully passing pre-employment background check to include fingerprinting credit NCIC DMV and TB test.
  
• Work schedule is 37.5 hours per week.
  
• Position may require occasional evening meetings and participation in local regional and statewide committees workgroups conferences and training activities.
• The successful candidate must have a good driving record and a valid drivers license in Virginia or regional state of residence.
• The position may require occasional travel within and outside Loudoun County.
  

Equal Employment Opportunity
Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer we consider all qualified applicants regardless of age color disability gender identity genetic information national origin political affiliation race religion sex sexual orientation or other non-merit factors.

Reasonable Accommodation
Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at
oremail Human Resources.