Program Manager

About Family Bridges

Position Summary

Essential Duties & Responsibilities

• Manage the day-to-day operations of assigned programs services staff schedules and work plans.
• Implement program goals policies procedures service standards and performance measures in alignment with organizational priorities.
• Ensure compliance with applicable laws regulations grants contracts licensing accreditation funder requirements and organizational policies.
• Recruit onboard supervise coach develop and evaluate staff while fostering accountability teamwork professional growth and culturally responsive service delivery.
• Monitor program budgets expenditures staffing allocations contracts deliverables and operational outcomes in coordination with leadership and Finance.
• Maintain accurate program records documentation data and reports; identify trends risks service gaps and opportunities for improvement.
• Support quality improvement program evaluation corrective-action planning and implementation of effective service practices.
• Develop and maintain collaborative relationships with participants families funders government agencies community partners and other stakeholders.
• Coordinate program outreach referrals meetings training events and cross-departmental activities as assigned.
• Respond to operational issues incidents complaints and urgent service needs; escalate significant matters in accordance with organizational procedures.
• Prepare program grant contract fiscal and performance reports and present updates to leadership and stakeholders as requested.
• Represent Family Bridges at community meetings coalitions and public forums as assigned.
• Perform other related duties and special projects assigned.

Minimum Qualifications

• Bachelors degree in a related field; masters degree preferred. An equivalent combination of education and relevant experience may be considered.
• Minimum five (5) years of progressively responsible program-management experience including at least two (2) years supervising staff or leading teams.
• Experience managing program operations and supporting budgets grants contracts regulatory compliance quality improvement performance reporting and community partnerships.
• Strong supervisory communication organizational financial-management decision-making conflict-resolution and problem-solving skills.
• Ability to work effectively with culturally diverse populations; bilingual or multilingual skills relevant to the communities served are preferred.
• Valid California drivers license and successful completion of required background clearances as applicable.

Working Conditions

Employment Conditions

• Organizational Assignment: This position may support one or more Family Bridges programs departments grants contracts or organizational initiatives.
• Funding: This position may be funded through grants contracts program revenue and unrestricted organizational funds. Continued employment is subject to organizational needs funding availability and/or program requirements.
• Other Duties: This job announcement describes the general nature of the position and is not intended to be an exhaustive list of duties.
• At-Will Employment: Employment is at will and may be terminated by either party at any time with or without cause or notice as permitted by law.
• Equal Employment Opportunity: Family Bridges is an Equal Opportunity Employer committed to a diverse equitable and inclusive workplace.

ADA Requirements

• Ability to communicate clearly with others.
• Ability to see and hear to interact with others.
• Ability to use a computer smartphone and/or tablet (e.g. iPad).
• Ability to travel locally including multiple trips in a day when required.
• Ability to lift a minimum of 20 lbs.
• Vision 20/20 with correction.

TO APPLY