Program Manager, New Employee Experience
Austin, TX - USA
Job Summary
Want to help take the onboarding experience for new Apple employees to the next level The New Employee Experience (NEX) program is looking for someone to help coordinate execute and innovate on strategies that enable a seamless onboarding experience. nnThis a highly cross-functional role part of a global team that helps to define a consistent new hire experience. The NEX team is constantly evolving our solutions to meet Apples scalable needs while maintaining a deeply personal experience for our new hires. nnAs a regional Program Manager youll work to implement these experiences at sites across your region in partnership with a wide array of local stakeholders. These in-person and virtual events help support new hires throughout their first year at Apple. n
Engage a global team to design creative new hire experiences gain leadership approval and influence regional stakeholders for implementation across several sites. nCoordinate on-site and virtual logistics including regular event and participant management and on-site logistics. Note: This position will require regular on-site needs in Santa Clara Valley that are based on our onboarding strategy. nUphold program quality by offering feedback and direction to various departments and stakeholders to drive improvements that are consistent with the global experience journey. nShare best practices and recommendations with the global team that may lead to improvements at other examine both physical and virtual experiences of our new hires and marshal support and resources for solutions to improve NEX operations with other functions at Apple. Analyze KPI performance surface issues identify solutions and ensure these are properly communicated to stakeholders for resolution. nManage content on Apples onboarding websites tools and email communications relevant to your region. Ensure these materials are meeting the intended goals and KPIs. Conduct regular audits to make sure they are manage critical deliverables that are based on the NEX teams strategic priorities. n
Bachelors degree in Business Human Resources Organizational Development or a related fieldn7 years of relevant experiencenProven program and project management expertise delivering enterprise initiatives in fastpaced environments with an attention to detail. nUnderstanding of how big picture elements will work at a local level ability to drive change locally and connect the dots across multiple ability to simplify sophisticated problems structure ambiguity and drive clarity and alignment across crossfunctional working with systems data and partnering with analytics teams to inform decisions and measure success. nExcellent written communication skills with a track record of crafting scalable documentation keynote presentations playbooks and stakeholder collaboration facilitation and stakeholder management skills including experience engaging senior leaders.n
5 years of specific event planning logistics and/or event management for large multi-national companies. n
Required Experience:
IC
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more