Program Manager, Learning & Enablement

Work Schedule

Environmental Conditions

Job Description

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges.

DESCRIPTION:

The Program Manager Learning & Enablement supports the Biosciences Division Global Technical Sales Training Team by coordinating the execution and administration of global onboarding certification and ongoing sales training programs.

This role partners with the technical sales training team regional teams commercial leaders and cross-functional stakeholders to manage program schedules learner communications learning program administration reporting and day-to-day learning operations. The Program Manager helps ensure programs are delivered consistently across regions learner data is accurate and stakeholders have visibility into program progress and results.

This position is site-based in Carlsbad CA; Grand Island NY; Austin TX; Waltham MA or Pittsburgh PA.

How will you make an impact

You will provide the program management and operational support needed to successfully deliver learning programs across regions. By coordinating program activities systems communications and reporting you will improve program execution and the learner experience while enabling the training team to focus on learning design facilitation and commercial readiness.

What will you do

• Coordinate onboarding certification and ongoing learning programs across regions including schedules learner communications facilitator coordination materials and follow-up.
• Administer commercial learning programs including publishing content managing learner assignments and rosters tracking registration and completion maintaining accurate learner data and supporting users.
• Maintain and report learning metrics dashboards and KPIs to provide visibility into participation completion proficiency certification and program effectiveness.
• Manage program timelines milestones action items dependencies and risks providing status updates and escalating issues as needed.
• Coordinate training calendars commercial meetings learning events and program activities with regional learning leads trainers and commercial stakeholders.
• Coordinate multi-day on-site activities
• Support content updates localization and regional program launches in partnership with training specialists and subject matter experts.
• Maintain program documentation processes templates and learning assets to support consistent and scalable execution.
• Identify opportunities to simplify standardize and continuously improve learning operations and the learner experience.

How will you get here

Education

• Bachelors degree in Business Administration Project Management Learning and Development Communications Marketing or a related field or equivalent relevant experience.

Experience

• 3 years of experience in program or project management learning operations training coordination sales enablement commercial operations or a related function.
• Experience coordinating multiple programs timelines and stakeholders in a fast-paced matrixed organization.
• Experience with learning management or sales enablement platforms;
• Experience managing program data reporting dashboards learner communications and training operations.
• Experience coordinating programs across regions functions or geographically dispersed teams is preferred.
• Experience supporting commercial or sales organizations within sciences or a technical industry is preferred.

Knowledge Skills Abilities

• Strong program management organizational and problem-solving skills with excellent attention to detail.
• Strong written and verbal communication and cross-functional collaboration skills.
• Ability to independently manage multiple priorities timelines and stakeholders in a global matrixed environment.
• Strong analytical skills with the ability to track analyze and communicate program metrics and results.
• Proficiency with Microsoft Excel PowerPoint Teams SharePoint and related business tools.
• Ability to effectively administer digital learning and sales enablement platforms and support geographically dispersed users.
• Continuous-improvement mindset with the ability to simplify and standardize processes and improve the learner experience.
• Willingness to travel internationally up to 10% to support commercial meetings training programs and other business needs.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

• A choice of national medical and dental plans and a national vision plan including health incentive programs

• Employee assistance and family support programs including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

• Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

• Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

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