Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Program Manager II within PNCs Technology organization you will be based in Pittsburgh PA or Dallas TX.

We are seeking a skilled Program Manager II to support C&IBs Technology Execution function within the Presidents CIO Group Business Management team. This role serves as a trusted partner to the CIO and senior leadership team with a focus on executive support organizational effectiveness strategic planning reporting operational oversight leadership team coordination and program execution. This position functions as a broad business management and chief of staff-style role providing leadership support across a wide range of priorities initiatives and organizational activities.

The role involves close partnership with senior technology and business leaders including CIO-level stakeholders to provide executive visibility leadership support operational coordination and strategic execution across the organization. The ideal candidate is highly analytical excels at presenting complex information clearly demonstrates strong coaching and influencing skills and brings a strong grasp of program management fundamentals organizational leadership and executive-level communications.

Key Responsibilities:

Establish and maintain executive-level reporting strategic updates and leadership materials to keep key stakeholders informed on organizational priorities progress risks and challenges.
Serve as a strategic partner to the CIO and senior leadership team supporting a broad range of business management operational and organizational initiatives.
Coordinate and facilitate leadership team activities rhythms planning sessions and key organizational deliverables.
Provide coaching guidance and support to senior leadership teams to drive alignment organizational effectiveness and execution of priorities.
Drive cross-functional initiatives and work broadly across technology and business teams to ensure alignment with strategic objectives.
Partner with technology directors business leads and senior stakeholders to align initiatives with organizational goals and business outcomes.
Develop analyze and deliver executive reporting dashboards presentations and insights that support decision-making across the organization.
Monitor resource allocation staffing and cost forecasts across multiple initiatives and delivery efforts.
Analyze financials program metrics organizational data and operational performance indicators to support forecasting and strategic decision-making.
Leverage enterprise reporting dashboards and KPI tracking to support executive and CIO-level readouts.
Understand and drive Agile Ways of Working enhancements across multiple crews and wings supporting strategic initiatives.
Support and coordinate key CIO deliverables and leadership commitments that may span multiple teams functions and bodies of work.
Drive cross-functional communication and deliver clear high-quality presentations to executive leadership.
Ensure adherence to governance standards delivery frameworks and organizational best practices while supporting continuous improvement efforts.
Act as a versatile business management resource providing support across strategic programs operational activities executive reporting organizational planning and leadership team needs.

Qualifications:

Program and/or Project Management experience within technology operations business management or enterprise environments.
Experience supporting CIOs senior technology executives or leadership teams in a business management chief of staff program management or operational leadership capacity.
Strong coaching influencing and stakeholder management skills with the ability to work effectively across all levels of the organization.
Excellent presentation communication executive reporting and leadership support skills.
Strong analytical abilities with comfort working with financials resource data organizational metrics and executive reporting.
Demonstrated ability to manage scope resources budgets schedules and multi-team coordination while balancing shifting executive priorities.
Strong understanding of Agile Ways of Working (Scrum Kanban and SAFe).
Experience creating executive-level dashboards presentations reporting packages and leadership communications.
Proven ability to operate as a highly adaptable contributor across strategic operational organizational and leadership support activities.
Proficiency with program management tools reporting dashboards and resource planning systems.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability Client Counseling Decision Making Executive Communications Executive Reporting Microsoft PowerPoint Program Management Results-Oriented Strategic Planning

Competencies

Accuracy and Attention to Detail Analytical Thinking Consulting Effective Communications Organizational Change Management Organizational Leadership Problem Solving Program Management (M0260) Project Management

Work Experience

Roles at this level typically require a university / college degree with 5 years of industry-relevant experience. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

Disability Accommodations Statement

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.