Program ManagerSupervisor (LPHA) SF Intake

The LPHA Program Manager/LPHA Supervisor functions as the on-site liaison between Intake services and other internal agency components as well as outside entities. Primary responsibilities include contributing to the creation/implementation of the clinical workflow in intake chairing and creating the agenda for the team meeting providing administrative supervision and oversight of LPHA staff and coordinating care with the medical team including psychiatry and MAT services at HR360 clinics. Ensures that clients meet criteria for admission at our various programs and meet medical necessity. The LPHA PM performs these duties in collaboration with the Intake Supervisor and Intake Director and will report to the Intake Director. Additional duties include assisting staff to achieve and maintain accuracy in multiple EMR systems ensuring LPHA coverage and providing or assigning crisis intervention and completing assessment services as RESPONSIBILITIES Administrative/Coordinating Responsibilities: Provides liaison between the MH facility staff and other internal agency components and outside entities. Actively manages workloads and assignments to ensure productivity meets agency requirements. The expectation is that each intake LPHA provides several intake assessments daily including but not limited to residential LOCs Mental Health one shots review boards and 3.2 Withdrawal Management LOCS as well as all associated documentation. Maintains the scheduling for assessments on MH Calendar and tracks completion of assessments. Ensures coverage for the facility e.g. assists staff in coordinating time off ensuring coverage during the holidays and minimizing gaps in coverage due to required trainings etc. Assists to ensure timely correction of errors for staff relating to multiple EHR systems with a maximum turnaround time of 24 business hours. Fields referrals from outside entities and community partners. Clinical Manager will provide consultation as needed to AODs/LPHAs within the department. Assist with psychological crisis either directly or by assigning other mental health staff as appropriate. Works to improve workflows in collaboration with the Intake Director and Intake Supervisor. Adheres to metrics related to bed flow/utilization and county contract deliverables related to Intake withdrawal management and residential Service and Individual Responsibilities: Conducts assessments including but not limited to residential LOCs Mental Health One Shots review boards and 3.2 Withdrawal Management LOCS. As needed provides crisis intervention with referrals out to crisis support services. Provides support and psychoeducation about health and mental health problems that include screening clients for appropriate levels of services assessments and referrals. Maintains confidentiality while working as part of a treatment team and adhering to intake norms. Consults with Residential Program Leadership and staff participates in county/leadership meetings coordinates integrated care with medical/MAT Clinic. Attends staff and agency meetings. Participates in agency trainings as required. Complies with Board requirements for license registration/renewal of intake LPHA Responsibilities: Completes same-day documentation of all assessments and services in Welligent and Epic. Keeps a tracking log of referrals out to mental health programs clients who want detox-only services clients with approved WM extensions clients that need to be scheduled for res LOC and status of all Management: Responsible for providing direct administrative supervision training and guidance to the clinical LPHA staff in the department. Ensures all direct reports are in compliance with HR360 policies procedures and position expectations and performance goals. Gives ongoing feedback and conducts formal performance evaluations in a timely manner. Conducts staff meetings as needed and ad hoc staff huddles at the start of each shift worked and delegates staff assignments during each shift. Identifies the direct reports strengths and weaknesses and strives to develop each direct report to their fullest potential. Delivers and arranges trainings and resources required for direct reports to perform their roles. Provides coaching support follow-up and performance management to direct reports to ensure productivity/client care expectations are met. Supports the director/manager in interviewing selection hiring and terminations for positions within the program. Responsible for direct report performance management including performance improvement plans verbal warnings and formal written warning notices. Supports the director/manager in terminations of direct reports as needed. Maintains open communication with the director/manager concerning employee matters/needs and seeks consultation when needed. Responsible for scheduling and facilitating team meetings as applicable to support client care and staff and ExperienceRequired:California licensure as a Psychologist LMFT LCSW or LPCCA minimum of 2 years of management or supervisory experience in a behavioral health with Welligent/Epic EMR systems Experience with Mental Health Medi-Cal proceduresSupervision experience in a mental health or psychiatric setting with varied populationsDemonstrated clinical paperwork and record-keeping abilitiesFamiliarity with trauma-informed therapy models cognitivebehavioral therapy brief psychotherapy ASAM assessment and psycho-educational with working with psychotic and other severe mental health presentationsAbility to work as part of an interdisciplinary teamClinical experience in performing risk assessment and crisis interventionDesired:2 years post licensure and able to provide clinical supervisionMinimum two years of experience providing behavioral health services preferably in dual diagnosis substance abuse treatment in an inpatient or outpatient community mental health settingClinical experience and understanding of issues related to HIV/AIDS and SUD treatmentLPHA Supervisor IBBS Registered 2 years of therapist experience*with a minimum of 2500 hours completed98200 - 108108LPHA Supervisor IIBBS Registered 2 years of therapist & 2 years of supervisory experienceOR BBS Licensed 1 year of supervisory experience.103530 - 109830LPHA Supervisor IIIBBS Licensed 3 years of supervisory experience108780 - 118230LPHA Program Manager IRegistered/Licensed LPHA who oversees program min 2 years supervisory experience103740 - 113568