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Program Manager I, Grocery OI, Rapid and Rural Logistics (R2L)
Job Location:
Job Location:
New York City, NY - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
18 July 2026 (30+ days ago)
Posted:
Application Deadline:
18 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The R2L Grocery Operations Integration (OI) team is seeking enthusiastic and high-caliber individuals to help drive grocery fulfillment innovation and performance to the next level. R2L OI supports the Under The Roof (UTR) perishable operations for Fulfillment Centers (GFC) and Same-Day (SSD) stores. Along with these core businesses R2L OI has future plans for ground-breaking customer offerings to dramatically improve click-to-deliver speeds product selection and expansive coverage to create a best-in-class grocery fulfillment network.
As a Program Manager on the Sortation and Dispatch team you will support Outbound Under The Roof (UTR) processes for our Grocery businesses. You will build improve and roll out processes that reduce cost and improve quality across the network. Building robust processes in our stores to ensure a high-quality pick-up experience for delivery partners is critical to the success of the Grocery Delivery programs. You will own discrete workstreams within larger programs scoping and maintaining project plans developing and documenting processes coordinating across teams driving day-to-day execution and communicating status risks and changes to your manager and program leadership.
You will help track and report key metrics related to customer experience and capacity. You will support the rollout of process changes across sites contribute to the roadmap that improves quality enhances capacity reduces cost through network standardization. To do this well you will use data to make sound decisions on your workstreams escalate ambiguity and risks early and build an understanding of the systems scaling factors and boundary conditions behind how the network operates.
The ideal candidate is organized curious and results oriented. You can prioritize your own work communicate clearly in writing and verbally foster collaboration and consistently deliver against deadlines. You are comfortable creating documentation and status updates for your team and site leadership working alongside operators and cross-functional partners and diving deep into data to support recommendations. You are eager to grow toward owning larger more ambiguous programs over time. Scoping and maintaining project plans developing and documenting processes coordinating execution and clear communication are essential.
Position can be located out of Seattle or New York City.
Key job responsibilities
- Own discrete workstreams within larger cross-functional programs driving them to completion under the guidance of a senior program manager
- Scope and maintain project plans timelines and trackers; monitor milestones and flag risks and slippage early
- Support the launch of new Fresh buildings and the rollout of UTR process changes across sites
- Develop document and help standardize processes that reduce cost and improve quality and capacity while simplifying details for associates and delivery partners.
- Gather analyze and report data (Excel SQL) to measure program performance and surface insights to the team
- Build and maintain robust KPI reporting and dashboards for your workstreams providing visibility into milestones and performance
- Coordinate with internal teams operators and partners to remove day-to-day blockers within your scope
- Proactively identify and escalate risks dependencies and ambiguity to senior program managers and leadership
- Communicate status risks and process changes clearly to your manager senior program managers and site leadership
- Contribute to the quality capacity and cost-reduction roadmap through network standardization
- Roll up your sleeves and do whatever is necessary to support the teams goals; owner mentality
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Bachelors degree or equivalent
- 1 years of program or project management experience
- 2 years of advanced Microsoft Word and Excel experience
- Experience working in an analytical environment with cross-functional teams
- Experience with SQL
- Experience in e-commerce
- Experience in a highly analytical results-oriented environment with cross functional interactions
- Experience with Six Sigma tools and Lean techniques
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As a Program Manager on the Sortation and Dispatch team you will support Outbound Under The Roof (UTR) processes for our Grocery businesses. You will build improve and roll out processes that reduce cost and improve quality across the network. Building robust processes in our stores to ensure a high-quality pick-up experience for delivery partners is critical to the success of the Grocery Delivery programs. You will own discrete workstreams within larger programs scoping and maintaining project plans developing and documenting processes coordinating across teams driving day-to-day execution and communicating status risks and changes to your manager and program leadership.
You will help track and report key metrics related to customer experience and capacity. You will support the rollout of process changes across sites contribute to the roadmap that improves quality enhances capacity reduces cost through network standardization. To do this well you will use data to make sound decisions on your workstreams escalate ambiguity and risks early and build an understanding of the systems scaling factors and boundary conditions behind how the network operates.
The ideal candidate is organized curious and results oriented. You can prioritize your own work communicate clearly in writing and verbally foster collaboration and consistently deliver against deadlines. You are comfortable creating documentation and status updates for your team and site leadership working alongside operators and cross-functional partners and diving deep into data to support recommendations. You are eager to grow toward owning larger more ambiguous programs over time. Scoping and maintaining project plans developing and documenting processes coordinating execution and clear communication are essential.
Position can be located out of Seattle or New York City.
Key job responsibilities
- Own discrete workstreams within larger cross-functional programs driving them to completion under the guidance of a senior program manager
- Scope and maintain project plans timelines and trackers; monitor milestones and flag risks and slippage early
- Support the launch of new Fresh buildings and the rollout of UTR process changes across sites
- Develop document and help standardize processes that reduce cost and improve quality and capacity while simplifying details for associates and delivery partners.
- Gather analyze and report data (Excel SQL) to measure program performance and surface insights to the team
- Build and maintain robust KPI reporting and dashboards for your workstreams providing visibility into milestones and performance
- Coordinate with internal teams operators and partners to remove day-to-day blockers within your scope
- Proactively identify and escalate risks dependencies and ambiguity to senior program managers and leadership
- Communicate status risks and process changes clearly to your manager senior program managers and site leadership
- Contribute to the quality capacity and cost-reduction roadmap through network standardization
- Roll up your sleeves and do whatever is necessary to support the teams goals; owner mentality
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Bachelors degree or equivalent
- 1 years of program or project management experience
- 2 years of advanced Microsoft Word and Excel experience
- Experience working in an analytical environment with cross-functional teams
- Experience with SQL
- Experience in e-commerce
- Experience in a highly analytical results-oriented environment with cross functional interactions
- Experience with Six Sigma tools and Lean techniques
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 66300.00 - 107100.00 USD annually
USA WA Seattle - 80200.00 - 97400.00 USD annually
Required Experience:
IC
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