Program Manager I Faculty Affairs Wake Forest University School of Medicine (WFUSM)

Monday - Friday 8am-5pm

In person

Pay Range:

Wake Forest University School of Medicine (WFUSM) is the academic core of Advocate Health and a nationally recognized leader in medical education research and patient care. Headquartered in Winston-Salem North Carolina with an expanding presence in Charlotte WFUSM is dedicated to advancing health through innovation discovery and the training of future healthcare professionals. As part of a leading academic learning health system WFUSM fosters a collaborative environment where education research and clinical excellence come together to improve health outcomes and serve communities locally and nationally.

EDUCATION/EXPERIENCE:

Bachelors degree with two years of relevant experience required. Masters degree in Health Administration Business Administration or related field preferred. Two years of experience in project management program administration program development or supervision required.

ESSENTIAL FUNCTIONS

• Implements and coordinates all faculty development programs and initiatives across the Faculty Development and Success portfolio translating approved plans into detailed timelines task lists and execution workflows in collaboration with the Office of Faculty Affairs (OFA) academic departments and institutional partners.

• Works in close collaboration with other members of the Faculty Development and Success team across different functions to ensure smooth handoff and completion of daytoday operational and administrative tasks related to faculty development programs and events.

• Organizes and maintains shared files with up-to-date documentation using standardized version control for both documents that are created in-house and those that are sent by vendors and others to support efficiency and alignment with the leadership and team.

• Manage relationships with external vendors supporting faculty development events and programs including coordinating logistics gathering required documentation and obtaining and/or developing contracts invoices and other related materials for review and approvals.

• Manages the execution of on-site and virtual faculty development events advances courses and training programs including but not limited to agenda operationalization speaker logistics registration workflows communications schedules and dayof support.

• Maintains an integrated calendar and execution timeline for faculty development programs and events ensuring activities are sequenced appropriately and aligned with approved priorities.

• Develops and maintains event execution materials (e.g. runofshow documents speaker trackers logistics checklists communications templates) to support consistent and highquality program delivery.

• Manages participant operations for events and programs including but not limited to registration support attendance tracking reminder communications and postevent followup activities.

• Coordinates logistics and communications with faculty speakers facilitators and internal partners to ensure clarity of expectations and timely completion of assigned tasks.

• Serves as a liaison and point of contact between the OFA academic departments business administrators/directors faculty and leadership regarding Faculty Development and Success programs and events.

• Supports program tracking/evaluation activities by coordinating survey distribution monitoring response rates compiling aggregated results and preparing summary data for review by team leadership.

• Prepares routine program status updates timelines and execution summaries for the team leadership to support oversight of faculty development initiatives.

• Oversees and maintains Faculty Development and Success-related items in the OFA Outlook inbox and disseminates email information to team members.

• Oversees and maintains Faculty Development and Success pages on OFA SharePoint sites and related content ensuring documentation forms guidance materials and resources are current accurate accessible and aligned with Faculty Affairs processes.

• Assists with basic budget tracking and logistical coordination for events and programs (e.g. materials catering speaker arrangements) in accordance with established processes and approvals and provides team leadership and OFA administration personnel with approved receipts and invoices.

• Maintains and refines standard operating procedures templates and tools for recurring faculty development activities to promote efficiency consistency and continuity.

• Attends and supports faculty development events and activities and other OFA activities as applicable to ensure smooth execution and responsiveness to faculty and stakeholder needs.

• Facilitates and participates in meetings training and working sessions related to faculty development; prepares agendas materials and follow up communications as needed.

SKILLS/ QUALIFICATIONS

• Ability to thrive in a collaborative team-oriented environment and contribute effectively within a close-knit team.

• Willingness to support Faculty Affairs operations across a variety of functions and responsibilities as needed.

• Strong ability to manage multiple priorities and competing demands in a fast-paced environment.

• Proven organizational and time management skills with the ability to meet strict and time-sensitive deadlines.

• Exceptional attention to detail and commitment to producing accurate thorough and high-quality work.

• Demonstrated accountability and dedication to completing assignments on schedule while maintaining a high level of professionalism and service.

• Adaptability and flexibility to respond to changing priorities while ensuring operational needs are met.

#WFUSM

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training

• Premium pay such as shift on call and more based on a teammates job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g. full-time part-time per diem temporary etc.); please ask a Recruiter for more information during an interview.