Program Manager – Existing Building Assessments & Auditing

Sustainable Comfort is looking for a Program Manager to join an expanding group of professionals in the sustainability industry. Our high-growth environment and commitment to best practices provide employees with flexibility and a forward-thinking culture that fosters leadership creativity and ingenuity.

The Program Manager leads the successful delivery of existing-building assessment and energy-auditing services with an emphasis on multifamily and affordable housing. This role blends workflow management technical oversight staff coordination and client-facing leadership. The Program Manager is accountable for efficient accurate and consistent delivery of Capital Needs Assessments (CNAs) Property and Physical Needs Assessments (PCAs/PNAs) Integrated Physical Needs Assessments (IPNAs) and ASHRAE Level I II and III energy audits.

Essential Duties:

Process and System Development

• Develop document and refine program workflows SOPs and process maps.

• Identify operational gaps and implement improvements to enhance efficiency and consistency.

• Coordinate with internal teams and software vendors to optimize program tracking and reporting systems.

• Support leadership with forecasting resource planning and program scaling.
  

Workflow Management

• Manage the full assessment workflow from project intake and scoping through staffing fieldwork report production technical review client comments and final delivery.

• Plan and balance staff assignments field schedules utilization project budgets and deadlines across a portfolio of concurrent projects.

• Coordinate production of CNAs PCAs/PNAs IPNAs HUD CNA e-Tool submissions and ASHRAE Level I II and III energy audits.

• Monitor project status risks deliverables and on-time performance; escalate constraints and implement corrective actions when needed.

• Coordinate capital-needs and energy-auditing staff so building deficiencies replacement needs utility data energy-conservation measures and capital recommendations are integrated consistently.
  

Business Development

• Coordinate RFP responses and program design concepts with team director.

• Identify and support new market opportunities and strategic partnerships.

• Participate in industry events and represent the organization with professionalism.

• Develop and issue proposals for new projects confirm scope and deliverables and serve as a primary client contact.

Technical Oversight Review and Quality Assurance

• Review assessment reports cost estimates reserve schedules energy calculations and recommended measures for technical accuracy completeness consistency and compliance with the applicable scope.

• Maintain and enforce report templates SOPs QA/QC procedures and documentation standards across the assessment team.

• Provide technical guidance to staff and resolve questions involving building systems observed deficiencies remaining useful life replacement costs energy use and retrofit strategies.

• Confirm deliverables meet applicable client lender housing-agency utility-program and industry requirements including HUD HCR HPD/HDC ASTM and ASHRAE requirements when applicable.

• Lead responses to client and agency review comments and support continuous improvement through lessons learned staff coaching and periodic quality audits.

Qualifications:

Education & Experience

• Bachelors degree in engineering environmental science business administration energy management or related field.

• 5 years of experience in multifamily building assessments capital planning energy auditing building systems engineering architecture or related due-diligence services including experience managing multiple concurrent projects.

• Demonstrated experience preparing or managing CNAs PCAs/PNAs IPNAs and ASHRAE Level I or Level II energy audits; experience with Level III investment-grade analysis is preferred.

• Experience with multifamily and affordable-housing properties and programs including HUD LIHTC HCR HPD/HDC or comparable housing-agency requirements is strongly preferred.

• Experience coordinating or technically reviewing the work of assessors engineers architects energy auditors or project managers is preferred.

Technical Skills

• Strong understanding of multifamily building systems including architectural structural site accessibility life-safety mechanical electrical plumbing and energy-related conditions.

• Ability to evaluate observed deficiencies remaining useful life repair and replacement recommendations capital costs utility consumption energy-conservation measures and implementation considerations.

• Experience with project-management and CRM platforms assessment/reporting tools HUD CNA e-Tool ENERGY STAR Portfolio Manager and energy-analysis or modeling software.

• Ability to interpret construction drawings specifications prior reports utility data capital records and engineering documentation.

• Working knowledge of ASTM property-condition assessment practices and ASHRAE energy-audit procedures and reporting expectations.
  

Professional Skills

• Strong project management organizational and communication abilities.

• Ability to translate technical concepts for diverse audiences.

• Demonstrated relationship-building skills with clients vendors and cross-functional teams.

• Analytical mindset with the ability to evaluate data and recommend improvements.
  

Compensation and Benefits:

• Compensation: $73000-$110000

• Generous 401K Match (100% up to 6% of salary)

• Health Coverage Stipend

• Unlimited Paid Time Off

General Requirements:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Skills: Read analyze and interpret the most complex documents; and respond effectively to the most sensitive inquiries or complaints.

• Computer Skills: Exhibit proficiency with Microsoft Office applications and Office Products some Adobe Products and cloud-based file management.

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is required to stand walk climb ladders or stairs and carry up to 40lbs. Specific vision abilities required by this job include close vision distance vision color vision and depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

More about Sustainable Comfort:

Our focus is Sustainability & Green Buildings.SCI works with development ownership and housing organizations throughout the greater Northeast Region to improve the performance sustainability and long-term viability of multifamily buildings. Our existing buildings work includes capital needs assessments property and physical needs assessments integrated physical needs assessments energy audits and related energy-efficiency and decarbonization services.

Competitive Compensation Package.We offer a competitive compensation package including generous 401k (6% match) health insurance reimbursement company car opportunities professional development training and unlimited time off.

Disclaimer: This job description is only a summary of typical functions and is not an exhaustive or comprehensive list of all possible job responsibilities tasks and duties; they may differ from the job description. Any other duties as assigned might be part of the job.