Program Manager Ethics Hotline & Investigations
Job Location:
Austin, TX - USA
Yearly Salary:
Posted on:
Vacancies:
Department:
Job Summary
Program Manager Ethics Hotline & Investigations
About Hormel Foods
Hormel Foods Corporation based in Austin Minnesota is a global branded food company with approximately $12 billion in annual revenue. Its brands include PLANTERS SKIPPY SPAM HORMEL NATURAL CHOICE APPLEGATE WHOLLY HORMEL BLACK LABEL COLUMBUS JENNIE-O and more than 30 other beloved brands. The company is a member of the S&P 500 Index and the S&P 500 Dividend Aristocrats was named one of the best companies to work for by U.S. News & World Report one of Americas most responsible companies by Newsweek recognized by TIME magazine as one of the Worlds Best Companies and has received numerous other awards and accolades for its corporate responsibility and community service efforts. For more information visit.
POSITION SUMMARY:
The Program Manager Ethics Hotline and Investigations is responsible for managing the organizations ethics reporting program including hotline operations case intake triage investigative processes reporting and continuous program improvement. This role supports a culture of integrity by ensuring concerns are reported assessed investigated and resolved in a timely objective and confidential manner.
The Program Manager partners closely with Ethics & Compliance Human Resources Legal Internal Audit production facilities and business leaders to oversee case management processes manage complex investigations identify emerging risks and trends and ensure adherence to company policies legal and regulatory requirements. This position also serves as a key advisor on ethics reporting investigation standards and trending insights.
RESPONSIBILITIES:
Ethics Hotline Program Management
Manage day-to-day operations of the Ethics & Compliance Hotline and reporting channels.
Ensure concerns are received documented triaged assigned and tracked in accordance with established procedures and service-level expectations.
Monitor hotline vendor performance and manage vendor relationships.
Develop and maintain policies procedures and governance standards related to ethics reporting and case management.
Promote awareness and accessibility of reporting channels across the organization.
Ensure confidentiality data privacy and non-retaliation principles are consistently applied.
Case Management and Reporting
Oversee case lifecycle management from intake through closure.
Monitor case quality aging workload distribution and investigative outcomes.
Prepare metrics dashboards and reports for Ethics & Compliance leadership senior management and governance committees.
Identify trends root causes and emerging risks across investigations and hotline reports.
Analyze and assess case resolutions across all cases to ensure consistency in organizational justice across the enterprise.
Recommend corrective actions and process improvements based on findings.
Ethics and Compliance Program Support
Collaborate with the Ethics & Compliance Manager to identify opportunities to enhance Speak-Up Culture and training initiatives.
Assist with policy development and periodic program assessments.
Support regulatory examinations audits and compliance reviews as required.
Use case data to identify opportunities for culture enhancements.
Partner with training and communications teams to reinforce ethical culture and reporting awareness.
Continuous Improvement
Evaluate and improve investigation processes intake protocols and case management systems.
Implement best practices for investigations reporting documentation and analytics.
Leverage data to improve program effectiveness and inform leadership decision-making.
Support technology enhancements and system optimization for hotline and case management platforms.
QUALIFICATIONS:
Bachelors degree in Business Human Resources Criminal Justice Compliance Legal Studies or a related field.
5 years of experience in ethics and compliance employee relations investigations auditing legal human resources or related functions.
Experience managing ethics hotlines case management systems or investigation programs.
Strong project management metrics creation and analytical skills.
Demonstrated experience conducting workplace compliance or corporate investigations.
Strong knowledge of investigative techniques interviewing methods and evidence evaluation.
Excellent analytical communication and report-writing skills.
Ability to manage sensitive information with discretion and professionalism.
- Strong stakeholder engagement and influencing skills.
- Must be a Citizen or National of the United States a lawful permanent resident or have authorization to work in the United States.
- Applicants must not now or in the future require sponsorship for an employment visa.
Preferred
Professional certifications such as CCEP CHRC PCI CFE SHRM-CP/SHRM-SCP or similar.
Experience supporting global or multi-site organizations.
Knowledge of food industry consumer products manufacturing or highly regulated environments.
LOCATION:Austin MN a comprehensive relocation package will be provided if not already in the vicinity.
TRAVEL REQUIREMENTS:Travel may be necessary 20% of the time.
Pay Range & Benefits:
At Hormel Foods base pay is one part of our total compensation package and is determined within a range. The base hiring pay range for this role is between $89000 - $124700 per year and your actual base pay within that range will depend upon a variety of factors including but not limited to job-related knowledge skill set level of experience and geographic market location.
Other components of Hormel Foods total compensation package includes comprehensive medical dental and vision coverage discretionary annual merit increases bonuses and profit sharing 401(k) with employer match stock purchase plan paid vacation FREE two-year community/technical college tuition for children of employees and more.
Required Experience:
IC
About Company
Explore the products available from Hormel Foods and simple recipe inspiration for any meal occasion on Hormel.com
