Program Manager CHS-SUD

JOB SUMMARYHealthRIGHT 360 a nonprofit organization and a family of programs is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services including mental health care residential and outpatient substance use treatment and primary health services. Additionally we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health we empower individuals to overcome challenges by addressing social determinants of health fostering resilience and facilitating Correctional Health Services-Substance Use Disorders (CHS-SUD) Substance Treatment and Reentry Transition (START) a program of HealthRIGHT 360 provides direct in-custody SUD counseling group therapy and case management services to up to 150 women located at the Century Regional Detention Center (Lynwood County Jail). START services are evidence-based and culturally appropriate that utilize cognitive behavioral therapies and motivational interviewing approaches to treat Program Manager advances HealthRIGHT 360s mission by leading the delivery of equitable trauma-informed substance use treatment services within a correctional setting. This role ensures high-quality culturally responsive care that supports recovery reduces barriers to reentry and promotes successful outcomes for individuals impacted by the criminal justice system while maintaining strong operational oversight and compliance. This position requires occasional travel for trainings meetings compliance activities partner coordination and organizational or county-related obligations. Travel may include visits to program sites correctional facilities or administrative offices as needed to support program operations and ensure continuity of care. Reliable transportation is RESPONSIBILITIESProgram ManagementProvide strategic oversight of program operations ensuring safety security compliance and accountability across all service as an on-call leader for after-hours and weekend emergencies delivering timely crisis management and all program activities and deliverables meet established quality standards and comply with applicable regulations contracts and organizational and lead continuous quality improvement efforts including regular audits of client records and staff structured team meetings to communicate updates address operational challenges and reinforce policy operational risks and barriers to program success; develop and execute proactive mitigation organizational strategic priorities into actionable program-level plans and measurable and allocate resourcesincluding staffing budgets and materialsto ensure efficient and fiscally responsible program implement and maintain systems policies and procedures that support service delivery care coordination and compliance with county contracts treatment requirements and scope of alignment of program operations with HealthRIGHT 360s mission strategic goals and performance Oversight and CoordinationProvide oversight of clinical services and interdisciplinary coordination to ensure compliance with licensing regulatory and contractual client engagement retention and successful program completion; implement strategies to improve all clients receive comprehensive services as defined by program contracts and individualized treatment for and uphold client rights in accordance with legal standards and organizational accurate and compliant documentation practices including management of Electronic Health Records (EHR) program data and reports to monitor performance indicators (e.g. retention productivity utilization) and implement corrective actions as ManagementLead supervise and develop a multidisciplinary team fostering accountability high performance and ongoing professional full employee lifecycle processes including recruitment onboarding training performance evaluation corrective action and separation in partnership with Human staffing needs and implement targeted workforce development initiatives to enhance service quality and staff a collaborative trauma-informed and equity-centered workplace culture aligned with organizational appropriate staffing coverage manage schedules and address personnel issues promptly and regular supervision and team meetings to reinforce expectations monitor performance and support staff and Stakeholder EngagementMaintain compliance with all applicable licensing certification and regulatory and sustain strong relationships with internal and external stakeholders including clients funders and community partners; provide regular updates and respond to in supervision leadership meetings and organizational initiatives as all required trainings and maintain up-to-date knowledge of industry standards and best timely professional communication including consistent email and documentation perform other duties as school diploma or equivalent. Bachelors degree preferred. Registration as an Alcohol and Other Drug (AOD) Counselor through an organization recognized by DHCS (e.g. CCAPP CAADE or CADTP).Valid First Aid and CPR certification or ability to obtain within the specified California Drivers License and access to registered and insured transportation of two (2) years of supervisory or lead experience in a behavioral health substance use disorder (SUD) or related service delivery of five (5) years of direct service experience in substance use disorder treatment behavioral health recovery services or a closely related community-based of three (3) years of experience working with justice-involved populations including experience in correctional facilities probation parole reentry programs or other criminal justice in quality assurance/quality improvement (QA/QI) contract compliance utilization review and program performance monitoring including data collection and reporting in accordance with county and/or funding source using Electronic Health Records (EHR) systems for documentation reporting and service tracking in compliance with regulatory and contractual standards.