Program Manager, Bronx Grove

Who We Are:CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach almost 80000 individuals and families including almost 13000 serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Bronx Grove is a building which was developed and is operated by CAMBA Housing Ventures. The project has 323 total numbers of dwelling units; 194 units will be supported by social services. There will be an onsite superintendent. The unit distribution is 97 ESSHI units and 97 NY 15/15. CAMBA Inc. is the on-site services provider. Sixty-one apartments 60% of the units in the building will be master leased by CAMBA and will house chronically homeless single adults and families who the head of households are diagnosed with chronic health conditions. The remaining 129 units are occupied by community residents who may require some services.

Position: Program Manager

Reports To: Program Director

Location: Bronx NY 10458

What Does the Program Manager Do:

• Maintain professional relationships with clients and client confidentiality.

• Practice Universal Precautions/Standard Protocol & Procedures.

• Comply with any and all Federal State City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.

• Make recommendations to the appropriate Vice President/Senior Vice President regarding organizational policies procedures and protocols.

• Clearly communicate both CAMBAs and funders policies requirements guidelines and program performance targets to staff.

• Ensure that all direct and subordinate staff comply with CAMBAs and funders polices and rules.

• Ensure that any disciplinary action taken regarding staff is in compliance with CAMBAs disciplinary policy and procedure.

• Ensure that all goals targets and performance outcomes are met on a monthly/cycle basis.

• Develop and implement Quality Assurance measures to ensure quality service delivery to clients.

• Supervise review and approve staffs and subordinates training vacation and leave requests.

• Approve staffs travel and expense vouchers.

• Review and sign time sheets.

• Prepare performance appraisals for direct reporting staff.

• Ensure the accuracy and timeliness of all staff weekly/monthly/quarterly/semester/annual reports.

• Prepare review and submit weekly reports and statistical information for both senior management and funder use.

• Analyze program and demographic data to make programmatic improvements.

• Communicate with peers on issues related to client progress and best program practices.

• Conduct regular staff meetings.

• Confer with the appropriate Vice President/Senior Vice President and/or other CAMBA management/Executive Staff as needed regarding programmatic and personnel issues.

• Represent CAMBA at funder/outside agency/community meetings as requested.

• Immediately report to the appropriate Vice President/Senior Vice President any: monitoring visits or funders events; significant events; any incident that might subject CAMBA to liability.

• Make hiring and firing recommendations to appropriate Program Managers Program Directors Vice Presidents and Chief Administrative Officers in consultation and agreement with Human Resources.

• Tasks may be modified expanded and/or assigned over time.

Education Licenses and/or Certifications Required:

• Masters degree in social work Psychology or a related field. (A license is not required but recommended of these Masters Degrees: Social Work (LMSW or LCSW) Mental Health Counseling Counseling/Guidance Art Therapy).

Minimum Experiences and Skills Required:

• Experience working with the Seriously and Persistently Mentally Ill (SPMI) population and/or equivalent experience.

Pre and/or Post Employment Requirements:

• Must be fingerprinted and obtain Criminal History Check (CHC) with Justice Center for the Protection of Vulnerable People with Special Needs Ability to maintain fingerprint clearance throughout the duration o employment.

• As a Mandated Reporter you must immediately report suspected incidents/cases abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1- and complete a CAMBA Incident Report

• Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

• Obtain Criminal History Checks (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System) and Staff Exclusion List (SEL) clearance.

• Experience developing and facilitating groups

• Knowledge of supportive housing services operations

Compensation: $80000 - 85000 annually

Status: Full-time
Benefits: CAMBA offers a comprehensive benefits package including health insurance dental insurance 403(b) retirement plan with employer match paid time off (vacation personal and sick time) and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color people with disabilities and lesbian gay bisexual and transgender people are encouraged to apply. We consider all applicants without regard to race color religion creed gender gender identity gender expression national origin age disability socio-economic status marital or veteran status pregnancy status or sexual orientation.