Program Coordinator Technology Services Committee & Council

• Job ID: 67195
• Job Category: Administrative
• Division & Section: Technology Services Office of the Chief Technology Officer
• Work Location: 55 John St Toronto ON
• Job Type & Duration: Full-time 1 Temporary (12 month) vacancies

• Salary Range: $74781.00 - $109815.00

• Shift Information: Monday to Friday 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 21-Sep-2026 to 05-Oct-2026
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Reporting to the Manager Office of the Chief Technology Officer the Program Coordinator Technology Services Committee & Council will support high-impact programs focused on Committee and Council initiatives divisional administration and advancing City priorities. This role is an opportunity to work closely with leaders subject matter experts and stakeholders across the City to help coordinate timely accurate and well-communicated materials that support informed decision-making.

As a Program Coordinator in Technology Services you will help organize the Committee & Council program which coordinates Technology Services input into staff reports briefings and other materials that support decisions by City committees and City Council. You will also support divisional reporting operational coordination and cross-team initiatives that help the division plan communicate and deliver work effectively.

You will contribute to the effective functioning of the division by providing operational oversight and facilitating cross-team coordination. Your role will involve driving clarity around deliverables streamlining processes and supporting informed decision-making through well-organized documentation and reporting.

Responsibilities specific to this role include:

• Support the coordination of time-sensitive materials by applying sound judgment discretion and attention to audience context and tone.
• Support the preparation of tailored materials for executive updates and divisional reporting including Council and Committee-related initiatives.
• Serve as a central point of coordination for program logistics ensuring alignment between business operations cross-functional initiatives and executive priorities.
• Collaborate with internal stakeholders to facilitate onboarding consultation sessions and program-specific communications that enhance internal engagement.
• Coordinate divisional administrative functions and operational processes to support smooth day-to-day activities and timely service delivery.

What else will you do

In addition to the role-specific responsibilities outlined above the following responsibilities apply to this Program Coordinator position within the Office of the Chief Technology Officer:

• Support the implementation of detailed plans and procedures for assigned programs and initiatives.
• Track progress against timelines milestones and deliverables to support timely execution and reporting.
• Monitor and track program budgets and expenditures ensuring documentation is accurate and expenditures remain within approved limits.
• Provide administrative and logistical support including scheduling meetings coordinating logistics maintaining documentation and tracking actions and follow-ups.
• Prepare and analyze documentation reports briefing materials presentations and summaries to support program delivery evaluation and continuous improvement.
• Compile data and information to support reporting decision-making and performance tracking.
• Provide guidance and support to administrative staff and contributing to the maintenance of centralized divisional resources such as SharePoint sites and dashboards.
• Act as a point of contact for internal and external stakeholders responding to inquiries in a timely and professional manner and escalate issues as required.
• Deliver customer service support resolving issues and helping to diffuse contentious situations with professionalism.
• Utilize corporate systems and desktop applications to manage data documents and communications effectively in accordance with corporate information management practices.
• Attend meetings workshops and events as a representative of Technology Services ensuring appropriate follow-up documentation and communication.
• Handle confidential and sensitive information related to program operations procurement staffing and reporting in accordance with City policies standards procedures and applicable legislation.
  
  

Key Qualifications

The role requires strong judgment discretion and excellent communication skills and is well-suited to someone interested in developing their understanding of municipal governance and growing within a large complex public-sector organization.

The following qualifications apply to this Program Coordinator position:

1. Post-secondary education in Business Communications Public Policy Human Resources or a related discipline or an equivalent combination of education and experience in program coordination or service delivery. Experience working with elected officials their offices or in a municipal governance environment would be considered an asset.
2. Considerable experience supporting and coordinating programs and projects in a large organization or multi-stakeholder environment including a range of operational administrative and strategic initiatives.
3. Considerable experience writing editing and proofreading clear accurate and audience-appropriate reports briefing materials presentations and communications for a variety of audiences including senior leaders elected officials internal stakeholders and the public.
4. Considerable experience supporting reporting and stakeholder engagement activities including preparing meeting materials presentations briefings and correspondence for internal teams external partners and Council.
5. Experience conducting research compiling data and supporting policy or program analysis and evaluation to inform decision-making and continuous improvement.
6. Demonstrated professionalism and discretion in handling confidential and sensitive information supporting issues management and ensuring continuity of operations in accordance with corporate standards and applicable legislation.
7. Knowledge of municipal government operations public-sector decision-making or governance processes and an interest in supporting local democratic policies and processes would be an asset.
8. Ability to learn and apply City policies procedures and legislative requirements including those related to privacy occupational health and safety human rights procurement information management and cybersecurity.
9. Excellent communication interpersonal and collaboration skills with the ability to work effectively across teams divisions and with external stakeholders.
10. Strong organizational and time management skills with the ability to manage multiple priorities meet deadlines and maintain attention to detail in a fast-paced environment.
11. Ability to work independently and proactively with a high degree of initiative and adaptability to support evolving program needs and priorities.
12. Proficiency in Microsoft Office tools (Word Excel PowerPoint Outlook) and other collaboration platforms to support documentation reporting and coordination activities.
13. Ability to travel to various work locations within the City of Toronto and the Greater Toronto Area and to transport work-related materials or equipment as required and to report to various work locations in a timely manner. This role will be based at Metro Hall and require work from City Hall.
14. Ability to work extended hours in accordance with City policies when applicable to support the Committee or Council program.
    
    

Note To Current City of Toronto Employees

City of Toronto employees are eligible to apply for the posted job opportunity but cannot hold two different jobs. To be considered for this job posting you must indicate that you are a Current City of Toronto employee on the on-line application form and provide your Employee Number.

The City is an equal opportunity employer dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the Citys commitment to employment equity.

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the Citys Hiring Policies and Accommodation Process.