Program Coordinator Regional Hub (THRIVE)
Job Location:
Wichita, KS - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
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Wichita THRIVEThe Thrive Kansas Digital Mental Health Initiative is a grant funded statewide evidence-based digital therapeutic strategy designed to expand access to treatment for depression substance use disorders (SUD) and other mental disorders in rural Kansas. The initiative deploys clinically validated computerized mental health interventions supported by community-based facilitation and integrated into rural primary care behavioral health and community settings.
We are currently recruiting for three program coordinator positions.
Job Duties
Regional Deployment & Site Coordination
Track completion of regional onboarding deployment and access setup activities for participating sites. Maintain deployment task lists implementation documentation and project records.
Schedule and coordinate deployment-related meetings and communications. Log monitor and route technical issues to appropriate project personnel and track issue resolution.
Maintain records related to deployment activities onboarding progress implementation milestones and site readiness.
Support the Regional Hub Program Manager in monitoring implementation progress identifying potential barriers and facilitating successful deployment activities.
Training Coordination & Implementation Support
Schedule and coordinate regional training sessions for providers CHWs supervisors navigators and program staff. Track training attendance completion certifications and related documentation. Distribute training materials reminders schedules and follow-up communications. Serve as the first point of contact for routine implementation questions and assist with resolving common operational concerns.
Support onboarding and implementation activities for participating sites organizations and staff. Coordinate logistics and facilitate stakeholder communication to support successful adoption of digital mental health services.
Workforce & Program Operations Support
Support onboarding logistics for CHWs case management staff and other program personnel. Maintain regional staffing rosters contact lists distribution lists and workforce documentation.
Coordinate routine communication among CHWs supervisors project staff and participating organizations and track operational issues and implementation barriers affecting program activities.
Document workflow modifications process updates and operational improvements to help ensure consistency across participating sites and regional partners.
Evaluation Reporting & Continuous Quality Improvement
Track regional data submission schedules reporting deadlines and project deliverables. Coordinate meetings associated with evaluation activities reporting reviews and CQI initiatives.
Document meeting notes action items decisions and follow-up tasks and maintain records for grant administration reporting and project documentation.
Support preparation and dissemination of summaries reports presentations slide decks and stakeholder communications.
Assist the Regional Hub Program Manager in monitoring completion of CQI action items and reporting requirements.
User Support & Access Coordination
Coordinate logistics associated with participant provider and stakeholder support activities. Track access-related issues reported by users CHWs providers and participating sites.
Route user access concerns to the appropriate technical or program staff and monitor progress toward resolution. Maintain user-facing support materials frequently asked questions (FAQs) reference guides and communication resources.
Track recurring access barriers and support identification of trends that require escalation to regional leadership or project management teams.
Regional Communication & Stakeholder Support
Support communication among participating healthcare organizations community partners providers and project teams within the regional hub.
Coordinate meeting logistics maintain distribution lists prepare communications and facilitate follow-up activities related to project implementation.
Assist in maintaining positive relationships with participating organizations and stakeholders.
Support dissemination of project updates training opportunities implementation resources and program information throughout the region.
Integration with Regional & Statewide Program Operations
Support the Regional Hub Program Manager in ensuring alignment between regional implementation activities and statewide project goals.
Maintain documentation records and communications that support coordination across regional hubs and statewide leadership teams.
Participate in statewide coordination meetings implementation activities and quality improvement initiatives as assigned.
Assist in sharing lessons learned implementation best practices and operational insights across project teams and partner organizations.
Conducts activities in a professional and ethical manner and in accordance with KUMC Policies and applicable local state and federal laws and regulations.
Performs job responsibilities in a safe and secure manner.
Coordinate work with other University areas ensure integration and support of the University mission.
Develops maintains and expands job-specific knowledge and skills to keep pace with industry changes and supports the universitys commitment to excellence and innovation.
Participates in relevant committees task force or other similar activities.
Maintain confidentiality of medical center employee and patient information. Manages sensitive data with discretion and in accordance with KUMC policies and legal requirements.
Maintains the highest standards of integrity respect professional conduct and ethical standards.
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job not an exhaustive list of all possible job responsibilities tasks duties and assignments. Furthermore job duties responsibilities and activities may change at any time with or without notice.
Work Environment
This position may be eligible for a hybrid (in-office/remote) schedule based on a set departmental schedule and with management approval. Incumbent must reside in Kansas or Missouri.
Required Qualifications
Work Experience:
Two (2) years of experience in project coordination program coordination program support or related roles. Education may be substituted for experience on a year-for-year basis.
Experience working in public health healthcare administration business administration social work behavioral health education public administration or a related field.
Experience coordinating meetings training activities or operational workflows.
Experience working with multiple stakeholders and interdisciplinary teams.
Experience using digital collaboration platforms (e.g. Microsoft Teams SharePoint Smartsheet)
Preferred Qualifications
Education:
Bachelors degree in public health healthcare administration business administration social work behavioral health public administration or related field.
Work Experience:
Experience in healthcare behavioral health population health digital health or community-based programs.
Experience supporting grant-funded federally funded or state-funded initiatives.
Experience coordinating workforce development training programs or implementation activities.
Experience supporting quality improvement evaluation or reporting activities.
Experience working with rural healthcare organizations community-based organizations or community health workers.
Experience supporting multi-site or regional implementation initiatives.
Skills
Organization
Detail oriented
Communication
Interpersonal skills
Customer service
Problem solving
Time management
Multitasking
Required Documents
CV
Cover Letter
Comprehensive Benefits Package:
Coverage begins on day one for health dental and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance long-term disability insurance and various additional voluntary insurance plans are available. Paid time off including vacation and sick begins accruing upon hire plus ten paid holidays. One paid discretionary day is available after six months of employment and paid time off for bereavement jury duty military service and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available. Type: Regular Compensation Statement: The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including but not limited to education experience and training qualifications relative to the requirements of the position and funding. At the University of Kansas Medical Center a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range taking into account the combination of factors listed above. Minimum Midpoint Maximum
Required Experience:
IC
About Company
The University of Kansas Medical Center (KUMC), a campus of the University of Kansas located in Kansas City, Kansas, offers educational programs and clinical training through its schools of Health Professions, Medicine, Nursing, and Graduate Studies.
