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Program Coordinator

Homeward Bound Of Marin

Job Location:

Novato, CA - USA

Hourly Salary: $ 33 - 38

Posted: 13 July 2026 (30+ days ago)

Application Deadline: 10 October 2026

Vacancies: 1 Vacancy

Job Summary

Title: Program Coordinator Sweeney Place Workforce Housing

Regular Full time: 40 hrs./weekNon-exempt (occasional evenings and weekends)

Schedule: Monday Friday; 9am 5:30pm

Pay range: $33 - $35 per hour DOE

Reports To: Senior Director of Housing Programs

Start Date: Open until filled

The Opportunity

Imagine being part of a company where effort creates hope and opportunity. For 50 years Homeward Bound of Marin has helped individuals and families experiencing homelessness find their path to housing and stability with the goal of ending homelessness in Marin County. Bring your passion for service and well support you with 100% paid health benefits growth opportunities and a workplace focused on case management and connection.

Were looking for a Program Coordinator to join our adult shelter and housing team and support residents as they build stability and this role youll work with participants in our newly opened 26-unit workforce housing program which provides affordable housing for adults and families transitioning out of homelessness. Residents are employed in the local community and you will help them maintain their housing navigate challenges and move toward greater independence. Through consistent onsite support youll play a key role in ensuring residents feel supported seen and genuinely set up for long-term success.

The Ideal Candidate
At the heart of our work is a mission of Opening Doors to Safety Dignity Hope and Independence. Were looking for someone who brings compassion sound judgment and a genuine commitment to supporting personal growth and who thrives in a collaborative environment. The ideal candidate is mission-driven and well-versed in shelter and homeless services with the ability to work independently while contributing meaningfully to a team. You take thoughtful initiatives engage others with professionalism and empathy and build strong working relationships with people from diverse lived experiences.

Education or Training Equivalent

Bachelors degree in social work social welfare psychology or a related field or at least 3 years of experience in a related residential or housing program.

Qualifications and Abilities

Minimum of three (3) years experience working with under-resourced or low-income populations; experience working with individuals experiencing homelessness preferred.
Experience in residential and/or housing programs.
Bilingual (English/Spanish) preferred.
Knowledge of Housing First and harm-reduction principles.
Working knowledge of SSI SSDI and SDI.
Experience with data entry systems (HMIS Salesforce or similar).
Proficiency with Microsoft Word Excel cloud-based systems and Adobe.
Comfort working in a culturally and ethnically diverse environment.
Working knowledge of substance dependence disorders and mental health disorders.
Demonstrate the ability to seek feedback ask questions and apply constructive suggestions.
Ability to interact with residents in a compassionate flexible and respectful manner maintaining professionalism in all interactions.
Efficient in handling multiple task simultaneously and making quick informed decisions in fast paced environments.
Ability to work effectively both independently and as part of a collaborative team.

Physical Requirements

Ability to sit and use a computer mouse keyboard and monitor for moderate periods of time (1 3 hours per day).
Ability to stoop crouch kneel or crawl occasionally.
Ability to lift or move objects up to 40 pounds.

Key Responsibilities

Provide housing-focused case management in one-on-one settings for up to 24 single adults and group
Incorporate CalAIM care coordination and housing stabilization strategies into individualized housing and care plans in collaboration with healthcare behavioral health and community-based partners.
Identify and address barriers to housing stabilization including chronic homelessness mental and physical health needs substance use disorders under-employment lack of income and other systemic barriers.
Skillfully prevent and/or resolve conflicts skillfully using a strengths-based approach.
Manage a full caseload and bi-weekly/monthly meetings with strong organization time-management and prioritization skills.
Participate in weekly supervision program meetings all-staff meetings and required training.
Respond to urgent and crisis situations including coordination with emergency medical teams fire department law enforcement psychiatric services and community partners as needed.
Prevent and resolve conflicts using a strengths-based trauma-informed approach.
Provide supportive services guidance and referrals to community resources.
Engage program participants regularly and consistently to support program participation and progress toward housing stability.
Able to maintain professional boundaries and set limits.

Perform other duties as assigned

Documentation and Compliance

Complete timely accurate and compliant documentation including billable case notes assessments care plans and progress updates in accordance with policies and funder requirements.
Ensure client records clearly demonstrate eligibility service delivery engagement and progress toward housing health and personal goals.
Maintain accurate and timely data entry in HIPPO (Salesforce database) and HMIS.
Meet all documentation and case management deadlines including intake enrollment reassessments housing goals and discharge documentation.
Participate in quality assurance monitoring and audit processes including responding to documentation reviews and corrective actions.

Case Management Housing-Focused Services and Outcomes

Develop implement and regularly update individualized client-centered housing and care plans.
Monitor document and adjust plans proactively to address changing needs or barriers.
Coordinate services with internal teams and external partners to ensure continuity of care and timely referrals.
Document housing and service outcomes to support program performance measurement and funder reporting.
Develop implement and monitor financial literacy services tailored to covering topics such as budgeting credit repair savings strategies and employment preparedness.
Assist program participants in housing retention job readiness skills job placement and retention services education on living skills navigating resources and referrals eviction diversion and addressing physical and mental health issues.

Property Management and Housing Placement

Assist the Senior Director of Housing with client identification and screening for housing eligibility leasing and client move-ins
Assist the Senior Director with refining program policies and practices unit setup and purchasing and facility troubleshooting
Promptly submit documentation to the Marin Housing Authority for the issuance of client vouchers and rental calculations/recalculations
Assist with property management including but not limited to creating and tracking maintenance requests maintaining site presence across the housing campus tracking client rental payments issuing legal notices and documenting tenancy challenges
Proactively monitoring of building needs rounds coordinating with facilities

Written & Verbal Communication Skills:

Ability to read and interpret documents write routine reports and correspondence and speak effectively before small groups of clients or employees of the organization.
Communicate clearly and professionally with supervisors team members volunteers and program participants.

Relationships:

Foster open and collaborative relationships with colleagues working as a cohesive team with all Homeward Bound staff.
Uphold strict confidentiality regarding all program participants.

Culture

Enthusiasm for working in a mission driven environment with individuals with previous experiences of homelessness.
Commitment to ending homelessness and working effectively with diverse populations.
Sense of humor and ability to contribute to a positive respectful workplace culture.

Equal Opportunity Employer

Homeward Bound is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws. This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff leave of absence compensation benefits and training. It has always been and continues to be Homeward Bounds policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. We encourage applicants of justice backgrounds to apply for any open position for which they feel qualified.

Competitive Benefits

100% Employer Paid Medical Dental and Vision Insurance
Discretionary 403 B match
3 weeks vacation
13 paid holidays
12 Sick days annually
Employee Assistance Program
Free lunch at Admin Site
Comprehensive list provided at offer

To Apply

Send resume and cover letter to: with the position in the subject.

*$33 - $35 per hour DOE with a competitive benefits package which includes 100% employer paid medical vision and dental insurance 3 weeks vacation and access to a 403b retirement plan. Under California law Homeward Bound is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary or hourly rate outside of the range posted in this job announcement. This range considers the wide range of factors that are considered in making compensation decision including but not limited to experience skills knowledge abilities education licensure and certifications analysis of internal equity and other business and organizational needs. Salary and hourly rate offers are determined based on final candidate qualifications and experience.

Required Experience:

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